McDonald's

3.2
872 reviews
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Business Details

800 East Valley Highway, Torrington, WY
82240, United States
(307) 532-0120
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
800 East Valley Highway, Torrington, WY
82240, United States

Hours

Reviews

3.2
872 reviews
5 stars
235
4 stars
174
3 stars
174
2 stars
103
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about fries being old or soggy and items missing from orders.

Cleanliness

Several customers noted unsanitary conditions, including flies in the restaurant and dirty bathrooms.

Staff Attitude

While some staff were praised for being friendly, many reviews highlighted a lack of professionalism and poor customer service from management.

Inconsistency

Customers experienced a wide range of service and food quality, with some visits being satisfactory while others were disappointing.
  • JL
    Jamie Lazarkiewicz
    Oct 28, 2025
    2.0
    Waited for 12 minutes for “fresh cookies” not only were the cookies hard and barely warm but the rest of the food was basically cold. Sucks that the options in Torrington are limited already, and this is what you get 95% of the time. But when it’s good it’s really good.
  • PP
    Professional
    Oct 24, 2025
    1.0
    I informed the manager of this incident, which she verbatim repeated, “Ya. We’re not going to do anything about that.” Let me back up. Last night, I was parked in line for the drive through, and a man in a truck overtook me parked in the lane? Confused? He drove THRU the path of my parked car to overtake the drive through window, where I’d been in line for 4 minutes already. He continued to inch at my car every few seconds as a threat that he was going to run my $35,000 car through. I had to reverse out of line to avoid a terrify assault. When I got to the window and explained what happened, I asked they confront him, or call the police. The manager, a mid-life husky Hispanic woman, took the intercom to inform me (rudely), “ya, we’re not going to do anything about that.” I was in silent shock for the remainder of my wait. The night manager on Oct 23rd made me feel unsafe by making self-serving decisions, outside of the expectations of her position.
  • SS
    Size_Sky
    Oct 8, 2025
    1.0
    Everybody was nice for the most part I ordered burritos and a orange juice the food and drink came fast but my orange juice was very very watered down and was almost a bright yellow color
  • CD
    Christopher Drake
    Oct 5, 2025
    5.0
    Although the slice of cheese I ordered to be added to my McChicken was missing, the food was hot, fresh, and even assembled and wrapped properly. Drinks were well constructed. Service was speedy and friendly. Bottom line; far matter than our local store!!!
  • GG
    Grace
    Oct 3, 2025
    5.0
    Tristen did a great job dealing with a small misconception between customer and cashier. At first we were denied our second corn but thanks to trizzy we got the second cone!!
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Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in Torrington, WY?

McDonald's in Torrington is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight.