McDonald's

3.2
872 reviews
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Business Details

611 Shoshoni St, Thermopolis, WY
82443, United States
(307) 864-2323
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
611 Shoshoni St, Thermopolis, WY
82443, United States

Hours

Reviews

3.2
872 reviews
5 stars
234
4 stars
194
3 stars
168
2 stars
89
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times and orders often taking much longer than expected.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer frustration.

Cleanliness

Numerous customers noted that the restaurant was dirty, with complaints about unpleasant smells, filthy bathrooms, and unkempt dining areas.

Staff Attitude

Feedback on staff behavior was mixed, with some customers praising friendly service while others reported rudeness and unprofessionalism.

Food Quality

The quality of food was inconsistent, with complaints about cold or poorly prepared items, though some customers did mention fresh and hot food on occasion.
  • KT
    Kenneth Tuffner
    Nov 29, 2025
    1.0
    This mcdonalds is not fast food when you are stuck in the drive up 15minutes or more
  • MN
    M. Netto
    Nov 22, 2025
    5.0
    Friendly crew
  • PE
    Paul Evans
    Oct 25, 2025
    1.0
    Pulled up to the drive thru with a trailer in tow. One vehicle in front of us no one behind us. We were told he wouldn’t take our order because we had trailer on. No where on the property does it say you can not have a trailer in the drive thru. What a complete waste of time they will never get my business again.
  • AP
    August pollok
    Oct 11, 2025
    1.0
    Goggle says it's open but door locked After inside blue an Red hair person took order then slammed chairs around then went back to drive through not washing hands no personality took long time to get food no jelly for biscuit no sugar and cream for coffee food was served to go place just sucks
  • DE
    Darren Elder
    Sep 19, 2025
    1.0
    Waited in line for 25 minutes before leaving. If you are going to the Thermopolis McDonalds after 8 don’t. They completely ignore the drive through if there is anyone inside.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's location is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).