McDonald's

3.3
883 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2590 N Main, Sheridan, WY
82801, United States

Hours

Reviews

3.3
883 reviews
5 stars
246
4 stars
181
3 stars
191
2 stars
87
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 20 minutes, with some experiences taking up to 47 minutes.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Customer Service

While some customers praised friendly staff, many others reported rude service and poor management, particularly during busy hours.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or improperly prepared items, while others noted fresh and well-prepared meals.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting clean tables and a pleasant atmosphere, while others reported unsanitary conditions.
  • RX
    RAPTOR x
    3 days ago
    5.0
    I had an issue with my order, but the Head Manager of this location handled it perfectly. So I have changed my rating to 5 Stars. -Dave.
  • AP
    Amanda Pelesky
    Nov 3, 2025
    1.0
    Ordered food, only one other person waiting for food inside maybe 4 or 5 cars in drive thru. Waited 30 mins for food, while watching the drive thru get served. Bus of kids arrived and ordered. Went up asked if we were going to get our meal soon, was told the GM told them to serve bus first. Asked to speak to GM, the gentleman I spoke with came back and said his GM told us to just refund us.
  • TY
    Tony Young
    Oct 11, 2025
    1.0
    I waited in the drive-thru 47 minutes to pick up a large Coke from the drive-thru. This is the most incompetent McDonald's I have ever seen. A total disaster.
  • CC
    Chris
    Sep 20, 2025
    1.0
    Simple request aren't so simple here . They cut corners and still take 30 minutes I don't get it
  • CR
    Christine Richardson
    Sep 19, 2025
    1.0
    Sat in drive thru 20 minutes with only 5 cars ahead of us. We watched 5 cars back out and we finally left without our food.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Sheridan WY location?

McDonald's in Sheridan, WY is open daily from 6:00 AM to 10:00 PM for in-store service.

Does this McDonald's offer delivery service?

Yes, McDonald's offers delivery daily from 5:30 AM to 9:30 PM through their online platform.