McDonald's

3.4
937 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2146 Coffeen Avenue, Sheridan, WY
82801, United States

Hours

Reviews

3.4
937 reviews
5 stars
290
4 stars
222
3 stars
171
2 stars
81
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for food, even during less busy hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with several customers experiencing dismissive or unhelpful interactions from staff.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions in the dining area and restrooms.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting that items were often cold, poorly prepared, or not as expected.
  • EW
    Edward Williams
    3 days ago
    1.0
    Horrible service i just stood at the register for 5 mins and the employees never acknowledged me, never said hi, walked passed me several times. So I just walked out
  • BC
    brenden clem
    3 days ago
    1.0
    By far the worst McDonald’s in town would spend the extra 10 minutes to drive to the one on the north side of town. I ordered a McDouble meal deal, had to order on the app after finding out their kiosks doesn’t have that deal on there, but what I received was actually a McOne and a halfer with what looks looks like a half eaten burger patty. This either had to be intentional or the staff just doesn’t care about the product they are serving their customers because I have no idea how you miss half the burger being gone. Unfortunately I didn’t notice this until I left the restaurant and sat down to eat it at my work. So for lunch all I’m got was a small fry and 4 chicken nuggets.
  • KW
    Karin Watson
    Dec 27, 2025
    1.0
    Unbelievable, ordered tea. Took 30 mins. At least 10 people working, just standing around. Manager needs to get it together!
  • JJ
    JJ
    Dec 27, 2025
    1.0
    They don’t give a rats butt over here. Look how they made my Big Mac… bottom and middle bun had the usual burger patty lettuce pickles and Big Mac sauce but the top and middle bun had nothing. We didn’t realize until we got home since it was takeout. Cmon I know it’s Mickey d but y’all can at least make my order correctly and not skimp half my burger lol
  • DH
    Dustin Hibbard
    Dec 19, 2025
    1.0
    We could have drove to a sit down restaurant, ordered, ate, and driven back to this McDonalds and still would have had to wait. Drive thru and takeout should not take 45 minutes. McDonalds needs to find some new management for this location ASAP.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2146 Coffeen Avenue, Sheridan, WY?

McDonald's at this location is open daily from 6:00 AM to 10:00 PM.

When is the drive-thru available at this McDonald's?

The drive-thru is available every day from 6:00 AM to 10:00 PM.