McDonald's

3.7
1714 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1110 W Broadway, Jackson, WY
83001, United States

Hours

Reviews

3.7
1,714 reviews
5 stars
644
4 stars
454
3 stars
275
2 stars
101
1 star
240

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with complaints about management and poor communication.

Food Quality

Many customers reported cold food, incorrect orders, and inconsistent quality, although some praised the freshness and taste.

Cleanliness

While some customers noted clean facilities, others reported dirty tables and unsanitary conditions.

Efficiency

Service speed varied, with some praising quick service while others experienced long waits and poor order handling.

App Experience

Several customers expressed frustration with the mobile app, including issues with order fulfillment and staff unfamiliarity with app orders.
  • OB
    O zi Buna
    Nov 17, 2025
    1.0
    They suck so bad here. Unless you go to the drive though they don’t really care. Typical McDonald’s, money over everything
  • EC
    Eric Cios
    Nov 17, 2025
    1.0
    Just wants money, customer service is NON existent here. Phones are king always look at your phone over the order in your face. Why even work I ask?
  • ZY
    Zach Yeaman
    Nov 6, 2025
    1.0
    Waited 30 min for a curb side to walk in and watch the manager completely blow me off. He was aware of his actions. Finally got my food and then noticed it was all ice cold. Called the store hoping for a resolution only to be hung up on. Just shows how unprofessional your employees are behind a counter. However I did send a message to corporate concerning your manager
  • JA
    Josef Anhamm
    Nov 5, 2025
    3.0
    The McDonald’s itself was clean and tidy, but in the McDrive there were problems: due to the technology it was difficult to understand the employees, which made the order a bit cumbersome. The food was fine as usual, but the communication in the drive-thru could be much better.
  • QQ
    Quackerkat
    Oct 23, 2025
    1.0
    Bought 4 things that should of had monopoly on it but didn’t. Rude and unhelpful employees. Drinks are always bad/watery and food is always cold.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1110 W Broadway, Jackson, WY?

McDonald's is open daily from 5:00 AM to 11:00 PM, with slight variations on Wednesday when it opens at 5:00 AM and Friday and Saturday when it closes at 11:30 PM.

Does this McDonald's location offer drive-through service, and what are its hours?

Yes, this McDonald's has a drive-through open daily from 5:00 AM to 11:00 PM.