Pizza Hut

3.6
296 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1830 Richards St in Douglas, WY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1830 Richards St, Douglas, WY
82633, United States

Hours

Reviews

3.6
296 reviews
5 stars
122
4 stars
67
3 stars
34
2 stars
22
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and poor service experiences, including being ignored and receiving incorrect orders.

Pricing Concerns

Many reviews highlighted dissatisfaction with high prices and unexpected charges, leading to frustration among customers.

Food Quality

While some customers enjoyed the food, there were frequent complaints about cold, poorly prepared, or incorrect orders.

Positive Staff Interactions

Despite the negative feedback, several customers praised friendly and helpful staff members who provided good service.

Dine-In Experience

Some customers appreciated the dine-in atmosphere and reported positive experiences during their visits, particularly with the buffet.
  • LG
    Lee Grover
    Nov 25, 2025
    1.0
    I use to buy 32 boneless wings a few times a month, went in a week ago to get 32 wings on wing Wednesday the wings sale day, went from $ 36.00 with discounts, senior citizens discount, to $ 49.00, Pizza hut you just lost a long time customer, no more discounts on anything, good luck with your outrageous prices.
  • SL
    Sean Lessley
    Sep 1, 2025
    4.0
    Called and ordered a large stuff crust double pepporoni COULDNT BELIEVE 34.49 the kid on phone before i hung up wanted to charge my card without giving me the total then he asked me if i wanted to leave a tip wich i never do unless i see pizza first etc Pizza was very good but high priced the kid i believe on the phone tryed but not very good on the phone!
  • RC
    Ralph Clark
    Aug 21, 2025
    1.0
    Cold pizza and rude staff do not recommend, inside was dirty and staff took forever to even acknowledge me, think they where outside smoking, place also smelled of marijuana, when the staff finally came to the counter.
  • VR
    Val Rich
    Aug 20, 2025
    1.0
    Online order did not go through properly. Employee reput the order through when I arrived for pickup. Was told numerous times that I would not be charged again as we were already charged. Went back through when order should have been ready to pickup order. Different employee was at window this time and I explained what I was there for and he told me the order total. I explained that I had already paid and he told me he had to have payment to proceed. I explained that I had been told I would not be charged again. He insisted that I provide payment even though I showed all confirmation information with payment. I was then informed refund would be received in 48 hours. I stated that I had been lied to and that I should not shop there. He very rudely told me that webster dictionary definition states that I was not lied to. I drove away and he was yelling out window as I was all the way to street. I was told best advice from them is to go inside if I want pizza. I asked so I need to pay twice and I have already wasted a hour waiting for the pizza from them and they refused to attempt to make it right. I left with no pizza, wasted hour and $52 charge.
  • RC
    Randy Clark
    Aug 20, 2025
    1.0
    Rude staff, long wait to come to window, took money and got no food or refund told to wait 48 hrs. Red head kid was rude to my wife.

Frequently Asked Questions About Pizza Hut

What are the operating hours for delivery at Pizza Hut on Richards St in Douglas, WY?

Delivery is available daily from 10:30 AM to 10:00 PM.

Does Pizza Hut on Richards St offer dine-in options?

Yes, dine-in is available daily from 11:00 AM to 9:30 PM.