McDonald's

3.0
1247 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1090 W Yellowstone Hwy, Douglas, WY
82633, United States

Hours

Reviews

3.1
1,234 reviews
5 stars
304
4 stars
228
3 stars
236
2 stars
159
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor service, including slow response times, rude staff, and frequent order mistakes.

Cleanliness

Many customers reported unsanitary conditions, including dirty restrooms and overall lack of cleanliness in the restaurant.

Food Quality

Several reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and poor preparation.

Atmosphere

The atmosphere was criticized for being unprofessional, with reports of employees arguing and inappropriate behavior in front of customers.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during specific visits.
  • AP
    Ashley Priest
    1 day ago
    5.0
    Fresh hot fries! Friendly staff.
  • CC
    Chelsea
    Jan 4, 2026
    2.0
    We went as a quick stop. Three Strawberry Banana Smoothies is what we ordered. Got to the second window and was told to pull up that the machine was down and they needed to make them by hand. Didn't think anything of it besides the dude that came to the window was rude and clearly annoyed by our order. We pulled up and waited almost 15 minutes for them to come out with 3 Strawberry Shakes... Not what we ordered and before we could say anything the girl that brought our order out ran back inside. Not worth waiting for them to correct as we had places to be. However on our way down the road we realize we should have. One you could see they started making it a chocolate shake but then made strawberry (chocolate syrup was still in the bottom), The second the cup is cracked so we cannot even drink it without it going everywhere. Douglas Wy McDonald's... 1. To the dude working, if you don't like your job look for something you do. 2. Slow down and read the orders correctly because strawberry banana smoothies are much different from strawberry shakes. That's all.
  • DC
    David Carleton
    Dec 24, 2025
    4.0
    Food was hot and fresh.
  • SG
    Son Goky
    Dec 9, 2025
    1.0
    Worst service ever. Employees are lazy and dont do their jobs. We asked if they had the new meals in stick because they said they would have them today and they said not till Thursday. They gave me a dirty look like we were making then do their job they signed up for. All the employees should literally be replaced with robots because maybe then not only would service be better but they won't mess up the orders too
  • BT
    Big Tre
    Nov 29, 2025
    1.0
    Early morning breakfast going back to Wyoming . Get up on the interstate and start eating.. NOT! McMuffin was hard as a rock couldn't eat any of them. Pancakes were like rubber. So we got no breakfast until Denver. Thanks McDonald's for an epic breakfast. They got my money I ate air!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1090 W Yellowstone Hwy, Douglas, WY?

McDonald's in Douglas, WY is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).