Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Food quality was inconsistent, with reports of cold, soggy fries and undercooked items.
Cleanliness
The restaurant was often noted as dirty, with unsanitary conditions in the dining area and restrooms.
Staff Attitude
Customer service varied, with some positive interactions but many complaints about rude or inattentive staff.
BR
Bill Rodriguez
2 days ago
1.0
Horrible, even for a McDonald's. The guy got three orders wrong. Never refunded and recharged us, instead he added individual items to us and the other people. Nobody knew who was getting what food. Food came out cold, fries soggy
I understand its fast food but by God WV this is ridiculous. Its probably in the gene.
ED
Elijah Dantzler
Nov 17, 2025
1.0
If you open at 5, you should at least be able to serve food at 515.
SW
Steven Williams
Nov 8, 2025
1.0
This could quite possibly be one of the worst McDonalds I have ever visited. EVERY.SINGLE.TIME we visit there in the drive through, we order typical food, nothing crazy, and we are asked to pull forward and they will bring our food out. This happens even when we are the only customer in the drive thru. I will pass this up to go somewhere else every time.
KP
Kathy Parker
Nov 5, 2025
1.0
Used to be a decent McDonald's. Management and employees (most not all).
Food is cold, over charged, and restaurant is dirty and same for restrooms. Not the 1st, been this way for a couple of years. Wish it was ran like before, I don't know what has happened, but it is not good. If only they had some competition, they might wake up. Please corporate don't ask me to go to this website and fill out this or that, do your corporate job and fix your business. Read some of your reviews about this place, shame. Sarah was the manager 11-05 noon time.
PG
Peyton Green
Oct 25, 2025
1.0
Foods good but I literally can not remember the last time I got a fully direct order they always mess something up, today, asked for extra napkins, a long with the already napkins suposto be in the bag, got 1 napkin.