McDonald's

3.2
942 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11 Market Pl, Weston, WV
26452, United States

Hours

Reviews

3.2
942 reviews
5 stars
274
4 stars
180
3 stars
168
2 stars
97
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.

Cleanliness

The restaurant was often described as dirty, with overflowing trash and unclean bathrooms.

Customer Experience

While some customers had positive experiences with friendly staff, the majority expressed frustration with the overall service and food quality.
  • KE
    Kyle Egger
    Dec 30, 2025
    1.0
    Go to BK across the street; Easily the worst McDonald’s ever. They serve stale hockey pucks for McMuffins, cold and undercooked hash browns, and fill their coffee 2/3.
  • JF
    james fisher
    Dec 24, 2025
    1.0
    Order at the window they tell you to park. Order online 15 minutes a head of time they park you and everyone you ordered before gets their food. Usually takes 12-24 minutes to get our food we ask if the sauces are in the bag and they never are and I have to go back inside and ask for them. Only McDonald’s I’ve ever been to that has 6 overflow drive thru parking spots and will park 8 people blocking everyone in. I understand fast drive thru times is the goal but it’s cheating the system if you park us in order to meet your drive thru goal times.
  • AA
    ADAM BARGER (ADAM)
    Dec 1, 2025
    1.0
    An Absolute Embarrassment of a Restaurant This McDonald’s is hands-down the worst fast-food location I’ve ever wasted money at. It’s not just occasional mistakes—it’s a pattern of total incompetence. Every single visit, the order is wrong. Missing items, completely incorrect items, food thrown together like it was made out of spite instead of ingredients. It’s honestly hard to believe this place is even allowed to operate. The food quality is beyond bad. Cold fries. Soggy buns. Meat that tastes like it’s been sitting under a heat lamp since last week. Nuggets that are either rubbery or suspiciously hard. Nothing is fresh, nothing is hot, and nothing is made with even a shred of care. It feels like they go out of their way to serve garbage. Customer service? Nonexistent. When you point out mistakes, you’re met with attitude, excuses, or employees who clearly couldn’t care less. No apology. No urgency to fix it. Just blank stares and frustration that you dared to expect the bare minimum. This place doesn’t just fail at fast food—it fails at basic business. It’s slow, inaccurate, dirty-feeling, and staffed by people who act like your order is a personal inconvenience. I’ve given this location far more chances than it ever deserved, and it has managed to disappoint me every single time without exception. Save your money. Save your time. Save your appetite. This McDonald’s is a complete lost cause.
  • DH
    Dandre Hollaway
    Nov 26, 2025
    1.0
    constantly being told to wait for food and to pull in a wait lane even with no cars behind tons workers inside just a terrible example of a McDonalds
  • DE
    Dominic Evans
    Nov 10, 2025
    2.0
    I don’t usually complain, or write reviews, but today I am. I went in today, in between appointments with my wife like we do every Monday we can afford to. Everything was going fine, and I decided that before we left I’d get a frappe. I ordered it with extra mocha and caramel drizzles. What I got was a frappe with little to no drizzle at all. Which irked me but what made me angry was I heard a manager say “can someone work on these drink?” And then call out what my drink was and got to the “extra drizzles “ part and I heard an employee exclaim “I’m not doing that shit” and the manager said “I don’t blame you” . I’m thoroughly disappointed, as I am a loyal customer, who paid money for extra, and received disrespect verbally .

Frequently Asked Questions About McDonald's

What are the regular in-store hours of McDonald's at 11 Market Pl, Weston, WV?

McDonald's at 11 Market Pl, Weston, WV is open daily from 5:00 AM to 11:00 PM for in-store service.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.