Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unclean bathrooms.
Customer Experience
While some customers had positive experiences with friendly staff, the majority expressed frustration with the overall service and food quality.
KE
Kyle Egger
Dec 30, 2025
1.0
Go to BK across the street; Easily the worst McDonald’s ever. They serve stale hockey pucks for McMuffins, cold and undercooked hash browns, and fill their coffee 2/3.
JF
james fisher
Dec 24, 2025
1.0
Order at the window they tell you to park. Order online 15 minutes a head of time they park you and everyone you ordered before gets their food. Usually takes 12-24 minutes to get our food we ask if the sauces are in the bag and they never are and I have to go back inside and ask for them. Only McDonald’s I’ve ever been to that has 6 overflow drive thru parking spots and will park 8 people blocking everyone in. I understand fast drive thru times is the goal but it’s cheating the system if you park us in order to meet your drive thru goal times.
AA
ADAM BARGER (ADAM)
Dec 1, 2025
1.0
An Absolute Embarrassment of a Restaurant
This McDonald’s is hands-down the worst fast-food location I’ve ever wasted money at. It’s not just occasional mistakes—it’s a pattern of total incompetence. Every single visit, the order is wrong. Missing items, completely incorrect items, food thrown together like it was made out of spite instead of ingredients. It’s honestly hard to believe this place is even allowed to operate.
The food quality is beyond bad. Cold fries. Soggy buns. Meat that tastes like it’s been sitting under a heat lamp since last week. Nuggets that are either rubbery or suspiciously hard. Nothing is fresh, nothing is hot, and nothing is made with even a shred of care. It feels like they go out of their way to serve garbage.
Customer service? Nonexistent. When you point out mistakes, you’re met with attitude, excuses, or employees who clearly couldn’t care less. No apology. No urgency to fix it. Just blank stares and frustration that you dared to expect the bare minimum.
This place doesn’t just fail at fast food—it fails at basic business. It’s slow, inaccurate, dirty-feeling, and staffed by people who act like your order is a personal inconvenience. I’ve given this location far more chances than it ever deserved, and it has managed to disappoint me every single time without exception.
Save your money. Save your time. Save your appetite. This McDonald’s is a complete lost cause.
DH
Dandre Hollaway
Nov 26, 2025
1.0
constantly being told to wait for food and to pull in a wait lane even with no cars behind tons workers inside just a terrible example of a McDonalds
DE
Dominic Evans
Nov 10, 2025
2.0
I don’t usually complain, or write reviews, but today I am. I went in today, in between appointments with my wife like we do every Monday we can afford to. Everything was going fine, and I decided that before we left I’d get a frappe. I ordered it with extra mocha and caramel drizzles. What I got was a frappe with little to no drizzle at all. Which irked me but what made me angry was I heard a manager say “can someone work on these drink?” And then call out what my drink was and got to the “extra drizzles “ part and I heard an employee exclaim “I’m not doing that shit” and the manager said “I don’t blame you” . I’m thoroughly disappointed, as I am a loyal customer, who paid money for extra, and received disrespect verbally .
What are the regular in-store hours of McDonald's at 11 Market Pl, Weston, WV?
McDonald's at 11 Market Pl, Weston, WV is open daily from 5:00 AM to 11:00 PM for in-store service.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I order McDonald's delivery late at night?
Yes, delivery service is available daily from 5:00 AM to midnight.
Does this McDonald's support mobile ordering and curbside pickup?
Yes, this location offers mobile ordering and curbside pickup services for customer convenience.
What payment options does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I access the McDonald's menu online for this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at McDonald's on 11 Market Pl?
Yes, WiFi service is available at this McDonald's location.
Which nearby hotels are close to McDonald's for travelers looking to dine nearby?
Super 8 by Wyndham Weston WV and Super 8 Weston WV hotels are located nearby, providing convenient dining options for guests.
Are there other fast food restaurants near this McDonald's?
Yes, Taco Bell and Subway are nearby fast food restaurants where customers can find additional dining choices.
What local services are nearby McDonald's that customers might visit?
Nearby services include North Central Insurance, Fresenius Kidney Care, and UPS Access Point location, which can be useful for insurance, health, and shipping needs respectively.