Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
935 reviews
5 stars
272
4 stars
180
3 stars
166
2 stars
97
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 30 minutes, and issues with order accuracy.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, including old fries and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unclean dining areas.
Customer Service
Staff interactions were inconsistent, with some customers experiencing rudeness while others noted friendly service.
Order Accuracy
Numerous complaints about missing items and incorrect orders were highlighted, indicating a lack of attention to detail.
- DEDominic EvansNov 10, 20252.0I don’t usually complain, or write reviews, but today I am. I went in today, in between appointments with my wife like we do every Monday we can afford to. Everything was going fine, and I decided that before we left I’d get a frappe. I ordered it with extra mocha and caramel drizzles. What I got was a frappe with little to no drizzle at all. Which irked me but what made me angry was I heard a manager say “can someone work on these drink?” And then call out what my drink was and got to the “extra drizzles “ part and I heard an employee exclaim “I’m not doing that shit” and the manager said “I don’t blame you” . I’m thoroughly disappointed, as I am a loyal customer, who paid money for extra, and received disrespect verbally .
- DDDominic DardiNov 4, 20251.0Food poisoning
- MKM KOct 26, 20251.0They just broke the record. I had to wait for a meal for 30 min!!! 😡🤬
- JFJW FOOct 24, 20252.0Stopped for a coffee and when opening it in my vehicle, it was only luke warm at best. Went back in with it to get another, the second one was full of coffee grounds and tasted nasty. Get it together and step up your game.
- GGGraceOct 2, 20251.0It’s 8:35 PM on Thursday, October 2nd for whatever manager wants to look this up. The girl at the drive thru was incredibly rude. Our fries were dumped in the bag, and after all that she rang up the order wrong. I understand having a bad day, but treating people with this level of attitude is crazy, if you are unable to work customer service without being a jerk then you simply just shouldn’t do it.
Frequently Asked Questions About McDonald's
What are the regular in-store hours of McDonald's at 11 Market Pl, Weston, WV?
McDonald's at 11 Market Pl, Weston, WV is open daily from 5:00 AM to 11:00 PM for in-store service.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I order McDonald's delivery late at night?
Yes, delivery service is available daily from 5:00 AM to midnight.
Does this McDonald's support mobile ordering and curbside pickup?
Yes, this location offers mobile ordering and curbside pickup services for customer convenience.
What payment options does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I access the McDonald's menu online for this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at McDonald's on 11 Market Pl?
Yes, WiFi service is available at this McDonald's location.
Which nearby hotels are close to McDonald's for travelers looking to dine nearby?
Super 8 by Wyndham Weston WV and Super 8 Weston WV hotels are located nearby, providing convenient dining options for guests.
Are there other fast food restaurants near this McDonald's?
Yes, Taco Bell and Subway are nearby fast food restaurants where customers can find additional dining choices.
What local services are nearby McDonald's that customers might visit?
Nearby services include North Central Insurance, Fresenius Kidney Care, and UPS Access Point location, which can be useful for insurance, health, and shipping needs respectively.