McDonald's

3.4
1219 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
210 Cabela Drive, Triadelphia, WV
26059, United States

Hours

Reviews

3.4
1,219 reviews
5 stars
402
4 stars
260
3 stars
229
2 stars
122
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported slow service and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, with some customers describing them as filthy.

Food Quality

Food quality varied significantly; while some customers enjoyed fresh and hot meals, others received cold or incorrect orders.

Wait Times

Long wait times were a common complaint, especially in the drive-thru, with many customers expressing frustration over delays.

Management Issues

Several reviews pointed to poor management and staffing issues, suggesting a lack of organization and attention to customer service.
  • MB
    Michele Boles
    Nov 14, 2025
    3.0
    Hamburger are to small and price for a child hamburger ridiculous
  • LF
    Levi Ferrell
    Nov 2, 2025
    1.0
    It was 2 minutes and 30 seconds until lunch and the guy at the window said he cant give us lunch so we said we will just go ahead through the line, it was lunch time when we got to the window and they still refused survice and was ignorant, wouldnt recommend
  • KB
    Kristina Bram
    Oct 14, 2025
    5.0
    We had a great experience at this McDonalds - Megan and Lela we’re so nice and even helped me out after I made an error on our online order. We travel all over the US and this was the nicest McDonald’s staff I’ve ever met! When I was waiting at the front I even got asked by 5 different employees if someone had helped me yet! Very good experience!
  • BL
    Bryan Lutes
    Oct 9, 2025
    1.0
    I ordered breakfast on the app. When we got to the drive through we were told we couldn’t have the food because it was after breakfast hours (even though we ordered before). We got only drinks, but were still charged for the full amount. After 3 calls to the restaurant and emailing McDonald’s, they still have not resolved the error 2 weeks later. Finally I just disputed the charge with the credit card. (See below: the owner gave me a link to the exact same McDonald’s email address I already emailed before. Eventually that email address reviewed the situation and said the owner would be the best one to resolve the situation…merry go round of no one knowing what they are doing)
  • MM
    MelOdy
    Sep 23, 2025
    5.0
    This is the best McDs Ive crossed paths with. My spicy deluxe was fire! Thank you!

Frequently Asked Questions About McDonald's

What are the McDonald's Triadelphia location's regular operating hours?

McDonald's in Triadelphia is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available at McDonald's Triadelphia?

The drive-through is available every day from 5:00 AM until 11:00 PM.