McDonald's

3.7
1237 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
335 6th St, Point Pleasant, WV
25550, United States

Hours

Reviews

3.7
1,237 reviews
5 stars
470
4 stars
282
3 stars
262
2 stars
91
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and poor order accuracy.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, with reports of flies and unsanitary conditions.

Food Consistency

Food quality varied significantly, with some customers receiving hot and fresh meals while others complained about cold, incorrect, or poorly prepared food.

Speed of Service

While many customers appreciated the quick service, others experienced long waits and issues with order fulfillment.
  • LK
    Lehla Kisor
    Dec 24, 2025
    5.0
    We stopped here while traveling through on Christmas Eve. The staff and the customers were all delightful! It was decked out for Christmas including ornaments for the kids to decorate while we waited for our food. Our food came fast and our order was perfect. They were super kind when we had a spill and needed help cleaning up. Greatful for such a warm experience to help break up a long road trip.
  • AA
    Alex
    Dec 19, 2025
    3.0
    Food was as good as a McDonald’s can be - hot, fresh and crispy, the staff were pleasant but the toilets were a sight to be seen. I’m talking doo-doo on the underside of the toilet seat. So, act with caution
  • JB
    Jamie Burgess
    Dec 7, 2025
    5.0
    Clean location.
  • ST
    Stephanie Towns
    Nov 6, 2025
    5.0
    Service was quick, there was no wait time
  • KK
    Kelliann Brooks (Kellib420)
    Oct 9, 2025
    2.0
    I am extremely disappointed today. I came in to get lunch. When the gentleman came up to get my order I explained that I was using the app. I showed him the number for my app. I asked him to give me a second to see if I had enough on my card to add lettuce and tomato to my sandwich. Instead he rang it up laid the reciept on the counter. Then walked away before I even had a chance to speak. I made the comment I reckon I didn't want lettuce and tomato then as the manager looked at me. The manager handed me my food then I walked out. To be honest I am getting to old to fight with these kids. But here is a picture of the sandwich I received. Doubtful I will go back again because this isn't the first time I have experienced things like this but certainly can be the last.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location in Point Pleasant, WV?

This McDonald's location is open daily from 4:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's offer drive-through service, and what are its hours?

Yes, the drive-through is available daily from 4:30 AM to 11:00 PM, and remains open until midnight on Fridays and Saturdays.