McDonald's

3.7
1233 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
335 6th St, Point Pleasant, WV
25550, United States

Hours

Reviews

3.7
1,233 reviews
5 stars
468
4 stars
282
3 stars
260
2 stars
91
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or inattentive service, with several instances of staff being unhelpful or dismissive.

Food Consistency

Many reviews indicated issues with incorrect orders and food quality, including cold or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, including flies and dirty restrooms, impacting their dining experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food, highlighting a few positive interactions.

Long Wait Times

Multiple reviews mentioned slow service and long wait times, particularly during busy hours.
  • ST
    Stephanie Towns
    Nov 6, 2025
    5.0
    Service was quick, there was no wait time
  • KK
    Kelliann Brooks (Kellib420)
    Oct 9, 2025
    2.0
    I am extremely disappointed today. I came in to get lunch. When the gentleman came up to get my order I explained that I was using the app. I showed him the number for my app. I asked him to give me a second to see if I had enough on my card to add lettuce and tomato to my sandwich. Instead he rang it up laid the reciept on the counter. Then walked away before I even had a chance to speak. I made the comment I reckon I didn't want lettuce and tomato then as the manager looked at me. The manager handed me my food then I walked out. To be honest I am getting to old to fight with these kids. But here is a picture of the sandwich I received. Doubtful I will go back again because this isn't the first time I have experienced things like this but certainly can be the last.
  • JH
    Jessica Hollabaugh
    Sep 30, 2025
    4.0
    Went for ice cream but was told machine was down
  • TT
    thaddeus
    Aug 30, 2025
    3.0
    It's mcdonald's......
  • JD
    Jerry Dean
    Aug 13, 2025
    3.0
    Drive thru, forgot the cream for oatmeal. Come on man what is it with out cream.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location in Point Pleasant, WV?

This McDonald's location is open daily from 4:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's offer drive-through service, and what are its hours?

Yes, the drive-through is available daily from 4:30 AM to 11:00 PM, and remains open until midnight on Fridays and Saturdays.