Dunkin'

3.9
472 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Parkersburg, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
601 Division St, Parkersburg, WV
26101, United States

Hours

Reviews

3.9
472 reviews
5 stars
242
4 stars
98
3 stars
52
2 stars
23
1 star
57

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Staff Attitude

Feedback indicates a mix of friendly and rude staff interactions, with some customers noting negative attitudes and poor communication.

Product Quality

Several reviews mentioned stale or poorly prepared food items, particularly donuts, while others praised the drinks.

Service Speed

Customers frequently commented on slow service, especially in the drive-thru, with long wait times reported.

Cleanliness and Environment

Some reviews highlighted a clean store and positive atmosphere, while others noted issues with staff behavior and customer service.
  • CK
    Cody K.
    4 days ago
    5.0
    Donuts were delicious and my FV Cold brew was amazing! Definitely going back.
  • TM
    Tiffany Miller
    Nov 5, 2025
    1.0
    They forgot my hash browns and then got an attitude with me because I sat there waiting until someone noticed me at the window. I had to park despite there being nobody in the drive thru and then they brought me smashed up hash browns.
  • KH
    Kerrie Hrycko
    Nov 2, 2025
    5.0
    Delightful! Great food, pleasant employees with good vibes, and they were thorough with cleaning the restroom. :)
  • SV
    Sammy Varner
    Oct 31, 2025
    1.0
    Told the cashier when we order for extra Carmel in a Carmel latte when it was out it tasted like milk I asked for more and they stirred it and served it back to me then my girlfriend told the cashier two times what she ordered it was a hot pumpkin spice latte with extra pumpkin they served her a iced pumpkin latte we just left and won’t be spending money here again terrible paying attention skill and poor communication over all terrible experience.
  • RS
    Robin Sinnett
    Oct 26, 2025
    5.0
    Love their drinks

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 601 Division St, Parkersburg, WV?

Dunkin' is open from 5:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday.

Does Dunkin' in Parkersburg offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.