Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, both in drive-thru and counter service.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and unprofessionalism.
Food Quality
Customers experienced inconsistent food quality, with complaints about cold, old, or improperly prepared items.
Speed of Service
While some customers noted fast service, others experienced long wait times and poor handling during busy periods.
KS
Kaylee Scheuvront
Nov 6, 2025
1.0
I’m not a mean person but like dang the girl running the front was stupid or something we had to repeat what we wanted like 4 different times I ordered a kids meal 6 chicken nuggets and they gave me a happy meal with just fries in it they didn’t even give me my chicken nuggets and I asked for there new sauce and they didn’t give me that either this is usually a really good McDonald’s to but they new people they got are just ridiculous like how do you forget to put the main part of the meal in it 🤦♀️
VF
Vixxxen Foxxx
Oct 26, 2025
2.0
Only go if you enjoy your food slathered in flies. While waiting you can watch the multiple flies la b d on your good like a landfill petting zoo.
EM
Elana Marra
Sep 21, 2025
2.0
Hate to do this but Never had a issue but today I was getting breakfast for the family and they messed up my order I order a pumpkin mocha only got a chocolate mocha and then they didn’t give me sausage egg McMuffin instead they gave me ham and ordered a egg McMuffin no it has the ham on it. I mean I know it’s just a sandwich but if they do this to the other customers it is just wrong. Please be hesitant with this place! 😔
HH
Haven Henderson
Sep 8, 2025
2.0
Typically i never have issues with this location but lately it’s been a miss which isn’t cool. On 9/6/25 i stopped here in the evening during a really busy rush that was being handled poorly. I waited maybe about 15 MINUTES for my food, several other people walked out because nobody would take their order. On top of that there was some drama going on with the employees and was one sent home while people were waiting for their food. Asked the manager on shift whats the problem but she ignored me. Talked to employee that was being sent home and he politely explained to me what’s going on. Several people have been waiting 10 minutes plus for their food, the managers only concern is something about times and yelling for food instead of helping and fixing the issue. I counted FOUR employees up front who all seemed dazed and more worried about drama. This seems to be an occurrence when this restaurant is busy. Yet these fast food workers want to be paid more? They can’t even handle a rush with six employees on shift. To make matters worse, place was filthy and the bathrooms were disgusting and had no toilet paper. No tea in the lobby, asked the manager up front and that took another three minutes for some damn tea. On the more positive note, the food was okay.
MC
Mason Coe
Aug 30, 2025
3.0
ordered nuggets and fries with extra salt and ranch and barbecue, received no condiments whatsoever but was given approximately 20 salt packets! step up your game mcdouglas
What are the regular operating hours for this McDonald's location?
This McDonald's location is open daily from 5:00 AM to 11:00 PM.
Is the drive-thru service available at this McDonald's, and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight (12:00 AM).
What delivery options does this McDonald's offer?
This location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online?
You can place orders online through the delivery URL at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have any loyalty or rewards program?
Yes, customers can earn points for free food through MyMcDonald's Rewards.
What types of services are available at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby places can help customers find this McDonald's?
Nearby places like Nutterfort Foodland grocery store, Go Mart gas station, and Walgreens pharmacy can help customers locate this McDonald's in Nutter Fort, WV.
Are there any nearby transit or financial services close to this McDonald's for customer convenience?
Yes, Harrison County Federal Credit Union and Western Union money transfer services are nearby, which might be convenient before or after your visit.
What local attractions or community places are near this McDonald's that customers might want to visit?
Nearby community spots include Tell It Like It Is Christian Church and Christian Assembly for visitors interested in local churches.