McDonald's

3.9
955 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4108 1st Ave, Nitro, WV
25143, United States

Hours

Reviews

3.9
955 reviews
5 stars
428
4 stars
212
3 stars
158
2 stars
72
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported rude or unhelpful staff, particularly managers, leading to negative experiences.

Food Quality

Mixed reviews on food quality; some customers received cold or incorrect orders, while others praised the freshness of their meals.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the tidy dining area and restrooms.

Efficiency

While some customers experienced long wait times, others praised the quick service, especially in the drive-thru.

Order Accuracy

Multiple reviews mentioned issues with order accuracy, including missing items and incorrect modifications.
  • SG
    Shauna Goddard
    Jan 5, 2026
    5.0
    I want to give props this McDonald's they rock and Rebecca is awesome
  • DR
    DB Rosey
    Dec 31, 2025
    2.0
    Traveling for the holidays; Typical experience. Food wasn’t fresh around dinner time.
  • YS
    Yvonne Staszewski
    Dec 29, 2025
    2.0
    Ordered coffees with cream and sugar. There was no sugar and the coffee was so hot that I couldn't drink it for half an hour. This is after adding 4 cream to it.
  • AP
    Amber Pourfarhadi
    Dec 5, 2025
    5.0
    This morning, McDonalds made my morning run smooth and effortlessly. They were quick to get people through the drive-thru line. The food looked amazing when I got to work, and tasted great. I would've added a photo, but I was so hungry to eat my McGriddle, I did not get a photo. Thanks for making my day just a little better.
  • SP
    SonyaLanee P
    Nov 9, 2025
    5.0
    First time here that I know of. I was going to just go through the drive thru but there were cars lined up and it didn't look busy on the inside and I needed to use the bathroom too so I went inside instead. The place was clean and not busy inside and the employees were nice. I don't like the new set up or look of any of the McDonald's places anymore it made this one seem small and sideways inside to me. The fries were good and tasted fresh and not cold like most McDonald's places fries are anymore and fish sandwich was ok, my order was right.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's in Nitro, WV is open for dine-in from 4:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

What are the delivery hours for this McDonald's?

Delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.