Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude or inattentive staff, leading to poor service experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.
Wait Times
Numerous customers experienced long wait times, both in the drive-thru and inside the restaurant.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold or poorly prepared items.
Staffing Issues
Several reviews noted that the location appears understaffed, contributing to service delays and order mistakes.
SH
Scott Huffman
Nov 3, 2025
1.0
First I'll start with what I ordered. bacon egg and cheese biscuit, hash brown, a large hot mocha and a med Carmel latte thru the drive thru. They tried to give me two different orders before they gave me my biscuit and hash brown and told me to pull up to wait for my coffee. I pulled up and seen 20 cars, I counted, go by and still nothing for me. I went in and told them and they were not nice about forgetting about me. They hand me a Carmel latte and I tasted it and it was just hot water. So I told them I need another one and my mocha. They asked at least 6 times what I got and then the lady comes over and with a smart aditude ask for my receipt. I told they didn't give me one. They acted like I was trying to scam them. I was there for 37 min and they didn't care at all. Also 3 other people came up to the counter because they didn't get what they ordered.
I don't do many reviews but they were terrible.
CC
Charles
Oct 31, 2025
5.0
The snozberries really taste like snozberries
WM
wv mike
Oct 26, 2025
1.0
Slowest and worst McDonald's on the planet. 29 minutes in drive thru line and still waiting. It's like this all of the time. They're wondering around the parking lot asking people if this is their food and if not what did they order. Complete disaster.
CG
Chrissy Gunter
Oct 25, 2025
3.0
The service is slow first service I always wait 5 to 10 minutes for my things even if it's just an iced coffee wait time is ridiculous not to mention I use my points to get a free iced coffee and they charged me 27 cents for my free iced coffee tell me how that makes sense not to mention the tables have been dirty every time I walk in
KS
Kelly Shook
Sep 26, 2025
1.0
The employees at this location have made ignoring customers an art form. Both me and the customer in front of me waiting to order were ignored for a good 5 minutes until I loudly said “can someone take our order”. Then when I went up to the counter to get a refill I had to stand there while everyone ignored me again. I again loudly said “can I get a refill?” and they still ignored me. One was playing with her ear phones and phone and I know the one one who waited on me before heard me and was purposely ignoring me. Finally I waved my arm at a shift manager and was able to get my refill.
What are the regular opening hours of McDonald's at 409 Lafayette Ave, Moundsville, WV?
McDonald's is open Monday to Thursday from 4:30 AM to 1:00 AM, Friday from 4:30 AM to 1:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
Does this McDonald's location offer drive-through service, and what are its hours?
Yes, this McDonald's has a drive-through. It operates Monday to Thursday from 4:30 AM to 1:00 AM, Friday from 4:30 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 12:30 AM Monday to Thursday and Sunday, and 5:00 AM to 4:59 AM on Friday and Saturday.
What payment options are accepted at McDonald's in Moundsville, WV?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this location.
How can I use mobile apps to order from McDonald's in Moundsville?
You can order using the McDonald's App available on the Apple App Store and Google Play Store via provided links.
What are some nearby restaurants to McDonald's at 409 Lafayette Ave?
Nearby restaurants include another McDonald's, Subway sandwich shop, Sicilia's Pizzeria, and Wendy's fast food restaurant, which you might consider trying before or after your visit.
Are there any notable landmarks or cultural places near this McDonald's?
Yes, the Moundsville Commercial Historic District and Masonic Temple are nearby, offering historical and community insights you might enjoy exploring.
What nearby fitness or recreational venues can I visit around McDonald's?
Planet Fitness gym, Monarch Stadium, John Marshall Football Field, and John Marshall High School Field House are nearby for fitness and entertainment activities.
What additional amenities or services does McDonald's at 409 Lafayette Ave offer?
This McDonald's provides services including drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.