McDonald's

3.6
1009 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1067 East Main St, Milton, WV
25541, United States

Hours

Reviews

3.6
1,009 reviews
5 stars
362
4 stars
219
3 stars
196
2 stars
86
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, many noted issues with cold or improperly prepared items, including gristle in chicken and soggy sandwiches.

Cleanliness

The restaurant was generally described as clean, but some customers mentioned the need for better maintenance in dining areas and restrooms.

Customer Experience

Several reviews highlighted a lack of customer service, with staff being unhelpful or dismissive, impacting overall satisfaction.

Efficiency

Despite some positive remarks about quick service during certain visits, many customers experienced long wait times and disorganization.
  • RJ
    Ryan Johnson
    Nov 12, 2025
    5.0
    I come to this McDonald's quite often, and the food is always decent. Service can vary depending on how busy they are, but it's definitely one of the better McDonald's in the area. However, on this day, 11-12-25, at around 10 a.m., it was better than usual. My food was the freshest I've had not just from here but anywhere in a while. The manager was helping with orders, taking food to curbside, making sure orders came out quickly, and still greeted us politely. His work ethic was great, and to top it all off, he gave us napkins and asked us if we wanted jelly and what kind! 🤯 Now, this might not mean much to some people, but it does to me! I love seeing a manager not afraid to get in there and not just bossing people around, but helping his team, getting in there with them! I only wish I had caught his name because he turned a morning into a good morning. I also want to shout out his kitchen crew; the food was great and fresh! Thank you, guys, and thank you, sir, for being a true leader!
  • BT
    Britney Thompson
    Nov 5, 2025
    4.0
    Breakfast never disappoints!
  • MS
    Meredith Sturm
    Oct 28, 2025
    1.0
    The kios machines did not work, so went to the counter to order and pay. No one was working the counter. A guy ahead of me simply wanted a cup of ice. Waited for over 10 minutes to be waited on. Observed a worker with NO gloves on crawling on the floor TWICE after having dropped items NEVER sanitizing his hands and touching food items! Food orders were left sitting on the counter, rather than being deluv
  • CK
    Christine Korff
    Oct 15, 2025
    3.0
    I go through there every morning and get a chicken biscuit well the last 3 times the chicken is all grizzle
  • DG
    Divita Grant
    Sep 15, 2025
    1.0
    Ordered on the app to use a discount, walked in to get it. No one in line on the inside and there was only one car in the drive through when I walked in. Spent 3 minutes shooing flies out of my face before anyone acknowledged me. Asked if my order could be canceled because of the flies swarming in the restaurant, was told they couldn't do anything because I paid on the app. Sweet tea was watery and barely sweetened, fries and sandwich were barely warm when the bag was handed to me after another 10 minutes. I used the link provided, they got back to me after a few hours and told me they had forwarded my concerns to the owner as they would be best able to handle it. That was about week ago and I have not heard anything since.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's restaurant in Milton, WV?

McDonald's in Milton, WV is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through service operates from 5:00 AM to 11:00 PM every day, with Sunday hours starting at 6:00 AM and closing at 11:00 PM.