McDonald's

3.6
1014 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1067 East Main St, Milton, WV
25541, United States

Hours

Reviews

3.6
1,014 reviews
5 stars
366
4 stars
219
3 stars
196
2 stars
86
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.

Food Quality

While some customers praised the freshness and taste of the food, others noted issues with cold or improperly prepared items.

Cleanliness

The restaurant was generally described as clean, but some reviews mentioned a need for better maintenance in dining and restroom areas.

Management

Several reviews highlighted poor management practices, including disorganization and lack of staff engagement, impacting overall customer experience.
  • JP
    Joe Peters
    Dec 14, 2025
    1.0
    Wouldnt take my order at the kiosk in drive thru, so i drove forward and Waited 20 minutes in the line after they asked me to pull forward for 3 sandwiches. Everyone else behind me is just getting their food. Terrible service
  • GL
    Gloria Linville
    Nov 29, 2025
    5.0
    Morning run through for breakfast on the go.
  • RJ
    Ryan Johnson
    Nov 12, 2025
    5.0
    I come to this McDonald's quite often, and the food is always decent. Service can vary depending on how busy they are, but it's definitely one of the better McDonald's in the area. However, on this day, 11-12-25, at around 10 a.m., it was better than usual. My food was the freshest I've had not just from here but anywhere in a while. The manager was helping with orders, taking food to curbside, making sure orders came out quickly, and still greeted us politely. His work ethic was great, and to top it all off, he gave us napkins and asked us if we wanted jelly and what kind! 🤯 Now, this might not mean much to some people, but it does to me! I love seeing a manager not afraid to get in there and not just bossing people around, but helping his team, getting in there with them! I only wish I had caught his name because he turned a morning into a good morning. I also want to shout out his kitchen crew; the food was great and fresh! Thank you, guys, and thank you, sir, for being a true leader!
  • BT
    Britney Thompson
    Nov 5, 2025
    4.0
    Breakfast never disappoints!
  • MS
    Meredith Sturm
    Oct 28, 2025
    1.0
    The kios machines did not work, so went to the counter to order and pay. No one was working the counter. A guy ahead of me simply wanted a cup of ice. Waited for over 10 minutes to be waited on. Observed a worker with NO gloves on crawling on the floor TWICE after having dropped items NEVER sanitizing his hands and touching food items! Food orders were left sitting on the counter, rather than being deluv

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's restaurant in Milton, WV?

McDonald's in Milton, WV is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through service operates from 5:00 AM to 11:00 PM every day, with Sunday hours starting at 6:00 AM and closing at 11:00 PM.