McDonald's

3.5
703 reviews
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Business Details

700 S Mineral St, Keyser, WV
26726, United States
(304) 788-0604
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
700 S Mineral St, Keyser, WV
26726, United States

Hours

Reviews

3.5
703 reviews
5 stars
221
4 stars
170
3 stars
139
2 stars
67
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly during peak hours, with long wait times in both drive-thru and dine-in.

Food Quality

There were numerous complaints about food quality, including cold and soggy items, incorrect orders, and overall dissatisfaction with the freshness of the food.

Customer Service

While some reviews praised friendly staff, many others highlighted poor customer service experiences, including rude employees and issues with order accuracy.

Cleanliness and Atmosphere

The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others pointed out areas needing improvement.

Menu and Pricing

Customers expressed disappointment over menu changes, higher prices, and a lack of value for the food offered, particularly in comparison to past experiences.
  • LC
    Lamont Cotton
    Oct 28, 2025
    1.0
    Every time I come here for lunch I regret it, waited 20 minutes for two items. I didn’t know “light sauce” meant no sauce at all smh. I have to tell myself each time don’t get mad or upset because I can respect somebody working but I it’s always something when I come here and I won’t tolerate my food being played it especially if I put money towards it. Most dry burger and fries I had from a McDonald’s establishment there’s no love being put in the food anymore.
  • GP
    George Pospisil
    Oct 26, 2025
    4.0
    We were on a road trip through a rural area with no restaurants when we came upon this McDonald's, thinking we could get breakfast sandwiches. Unfortunately they stopped serving breakfast at 10:30 and it was 10:39; no compromise. This is too early; please make it 11 am. So, being hungry I ordered a Big Mac. I had forgotten just how good a Big Mac is; it was delicious. Quite a surprise.
  • MM
    Maddix 1111 Max
    Oct 14, 2025
    1.0
    It’s like they don’t even make a attempt they put my bun on half way
  • CR
    Cassandra Rotruck-Canan
    Sep 27, 2025
    4.0
    I honestly went there to pick up a door dash delivery. I, myself, haven't ate at a McDonald's for years. Eating out use to be enjoyable and cheap, not so much anymore. Plus, they stopped the $1 sweet tea's and the GREAT $1 menu when u had so many options available. My customers were very happy with their food so I guess thats all that matters.
  • KW
    Kitty Winter
    Aug 27, 2025
    5.0
    A lot of great options
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Keyser, WV?

McDonald's is open daily from 5:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).