McDonald's

3.3
1629 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4739 Gerrardstown Rd, Inwood, WV
25428, United States

Hours

Reviews

3.3
1,629 reviews
5 stars
524
4 stars
317
3 stars
319
2 stars
141
1 star
328

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders, including missing items and wrong food.

Food Quality

Customers reported cold, stale, or poorly prepared food, with some items described as inedible.

Customer Service

Staff attitudes varied, with many reviews highlighting rudeness and lack of professionalism among employees.

Speed of Service

Service speed was inconsistent, with many customers experiencing long wait times, especially during busy hours.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions.
  • LR
    Lance Roane
    Nov 13, 2025
    1.0
    Staff is highly unprofessional, meal are unsatisfactory service is substandard and the staff seems borderline prejudice
  • TT
    tim
    Nov 5, 2025
    1.0
    Its a true display of character & lack of compassion for your customer when someone is outside in 36 degree weather needing a jump start and you won't even ask staff if they have cables just walk away saying "I can't leave the store" hope it's you next time
  • MA
    mason a
    Nov 1, 2025
    1.0
    Forgot to give me a hash brown with my meal
  • G3
    Gator 3-2
    Oct 27, 2025
    2.0
    People. Especially millennials and Gen Z's, I know this is just a job and not glamorous at that. Take pride in what you do. This is hands down one of the worst McDonald's in the area. And I don't like to speak negatively but I also don't want people to have the same experience. Just make your food proper don't just slap it together. Yes I know you are a fast food chain. But when we get our food and it is just falling apart and or warmish cold and not hot, well the customer starts to get a little irritated. And for goodness sakes lower your prices. We can go to a nice sit-down place for what we're paying for breakfast or lunch here.
  • JP
    Jeremy Pyne
    Oct 25, 2025
    1.0
    The burger that I had to park and wait for was as hard as a hockey puck, and the fries were cold. Why did I have to wait for that? Its not that hard to make it all to order. I felt like I was in Idiocracy. I'd at least expect warm fries from all the mouth breathing going on in there. My 11 and 7 year olds could run that line better.

Frequently Asked Questions About McDonald's

What are the dine-in hours at McDonald's in Inwood, WV?

The dine-in hours are from 5:00 AM to 12:00 AM every day of the week.

Is McDonald's in Inwood open for delivery all day?

Yes, delivery service is available 24 hours every day.