McDonald's

3.3
1636 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4739 Gerrardstown Rd, Inwood, WV
25428, United States

Hours

Reviews

3.3
1,636 reviews
5 stars
527
4 stars
317
3 stars
320
2 stars
141
1 star
331

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Service Quality

Customer service was often described as rude or unprofessional, with several reviews highlighting poor attitudes from staff.

Food Quality

Several reviews mentioned issues with food quality, including cold or stale items, and complaints about the freshness of the food.

Speed of Service

While some customers praised the speed of service, many others noted long wait times and slow service, especially during busy hours.

Cleanliness

The cleanliness of the restaurant and bathrooms received mixed reviews, with some customers noting it was well-kept while others found it unsatisfactory.
  • SS
    Sheila Sime
    4 days ago
    1.0
    Ordered cheeseburger .burnt burger no condiments on it and no cheese .just burger and bun 🤦.fries were cold ...it's getting worse by the day there
  • CD
    C Dunn
    5 days ago
    1.0
    I drove up to the drive thru. Immediately a young lady takes my order. Drive to to the 2nd window, the young lady greets me, and I pay for my order. I drive to window #1. The young lady at that window practically throws my son's drink at me and then very rudely said pull up around the corner to space #1. I move a long to space #1. There are no other customers/cars in the drive-thru and I'm confused as to why I had to move. I wait 20 minutes. At this point, I now have cars parked behind me waiting on their orders. An employee walks out of the building and comes to my car. She asks if I ordered the 2 lattes. Nope! Sure didn't. Five more minutes pass. She returns with my order and tells me it was on the counter and none of the employees knew who it was supposed to go to. Every time you go to McDonald's there is some kind of BS going on. I'm boycotting!
  • RF
    Robin Fitch
    Dec 3, 2025
    5.0
    The fastest, most efficient McDonald’s we have visited in over 14,000 miles of traveling by car this year! Seriously! We have never seen a front counter crew move as efficiently as this team, especially during the lunch time rush with a line at the drive-through window that they also kept moving quickly. Well done, Inwood, WV McD’s!
  • LR
    L R
    Nov 13, 2025
    1.0
    Staff is highly unprofessional, meal are unsatisfactory service is substandard and the staff seems borderline prejudice
  • TT
    tim
    Nov 5, 2025
    1.0
    Its a true display of character & lack of compassion for your customer when someone is outside in 36 degree weather needing a jump start and you won't even ask staff if they have cables just walk away saying "I can't leave the store" hope it's you next time

Frequently Asked Questions About McDonald's

What are the dine-in hours at McDonald's in Inwood, WV?

The dine-in hours are from 5:00 AM to 12:00 AM every day of the week.

Is McDonald's in Inwood open for delivery all day?

Yes, delivery service is available 24 hours every day.