Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
675 reviews
5 stars
231
4 stars
156
3 stars
126
2 stars
55
1 star
107
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, bathrooms, and even reports of pests.
Customer Service
Feedback on staff behavior was mixed; some customers praised friendly service while others reported rudeness and unprofessionalism.
Food Quality
Many customers complained about cold, poorly prepared food and incorrect orders, with some expressing dissatisfaction with the overall quality.
Efficiency
Numerous reviews mentioned long wait times in both the drive-thru and inside the restaurant, indicating issues with service speed.
- BSBrenda SmithJan 2, 20265.0Ordered a Daily double for my husband got home no meat on sandwich took it back manager acted like so what really Whoever wraps the sandwiches should be retrained
- BTBrandon TomblinDec 3, 20253.0The food was hot but that was about it, employees were not very pleasant be honest wasn't very clean.
- EPECP East Coast ProspectingNov 25, 20251.0Drive through ordered a combo meal…. They immediately up size you without asking you. I requested I want the #9 combo meal on the menu for 8.99 that is on the drive through menu. She then has my meal at 10.19. I ask her to please give me the #9 double cheeseburger meal for 8.99 on the menu. She states to me that special is no longer available. I said it is the regular #9 combo not a special. She says that price is not correct any longer. Ok I said…. Will call the better business bureau tomorrow and the state attorney for bait and switch and false representation of menu items. Done eating here…. Pretty sad…. I wonder how many thousands they fleece in our community each week.
- SSScottNov 11, 20251.0Why do yall say open till 1am but start closing way before? Ordered my food at 1220am on the McDonalds app and when I arrived 1240am I was told they didn’t have the food after me already paying for it. Have to wait in the drive thru even though there was more then enough time to have it ready in time and instead of a burger that was paid for get a mcchicken? Terrible. Change your closing time to 12am.
- JDJordyn DuttineNov 1, 20251.0This place is disgusting. Y’all got so many workers in the back but no one cleans the place. It’s filthy. Customers should not have to wipe their own tables. The bathrooms are nasty the food was nasty. The soda was flat. I threw my food away because of how gross & salty the burger was. Do better. This place is a dump!
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's is open daily from 4:00 AM to 1:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to midnight (12:00 AM).
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 4:00 AM to 1:00 AM.
Can I order McDonald's for delivery or pickup from this location?
Yes, you can order for delivery or curbside pickup using the McDonald's App or online via their delivery website.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 4543 5th St Rd, Huntington, WV 25701, United States.
What nearby restaurants can I visit before or after dining at McDonald's on 5th St Rd?
Nearby restaurants include Crossroads Cafe & Farmers Market and Tudor's Biscuit World, both offering American-style dining experiences.
Are there any nearby convenience or grocery stores around this McDonald's?
Yes, the Lavalette Food Fair and FoodFair grocery stores are close by for your shopping needs.
What nearby services might be useful when visiting this McDonald's?
Helpful nearby services include McCloud Family Pharmacy, UPS Access Point location for shipping needs, and LibertyX Bitcoin ATM for financial services.
Does this McDonald's offer any rewards or mobile app benefits?
Yes, customers can earn points for free food through MyMcDonald's Rewards and use mobile offers via the McDonald's App.