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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, including dirty tables, sticky floors, and unkempt restrooms.
Food Quality
Many reviews highlighted issues with food being cold, improperly cooked, or not meeting McDonald's standards.
Customer Service
Service quality varied significantly; some employees were praised for friendliness, while others were described as rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Speed of Service
Customers experienced long wait times in both the drive-thru and dining areas, often leading to frustration.
SS
Scott
Nov 11, 2025
1.0
Why do yall say open till 1am but start closing way before? Ordered my food at 1220am on the McDonalds app and when I arrived 1240am I was told they didn’t have the food after me already paying for it. Have to wait in the drive thru even though there was more then enough time to have it ready in time and instead of a burger that was paid for get a mcchicken? Terrible. Change your closing time to 12am.
JD
Jordyn Duttine
Nov 1, 2025
1.0
This place is disgusting. Y’all got so many workers in the back but no one cleans the place. It’s filthy. Customers should not have to wipe their own tables. The bathrooms are nasty the food was nasty. The soda was flat. I threw my food away because of how gross & salty the burger was. Do better. This place is a dump!
RR
rayrabid
Oct 14, 2025
1.0
So I asked for a McDouble and they gave me a large fry with rats in it. Please stop. It gave me ebola.
LE
Levi Ettinger
Oct 7, 2025
5.0
mmm mmm mmmm yummy food
MS
Michael Sheriff
Sep 18, 2025
1.0
Literally every time I come to this McDonald's they give me fries like this but want to raise prices on stuff its not even half full
What are the regular operating hours of this McDonald's location?
This McDonald's is open daily from 4:00 AM to 1:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to midnight (12:00 AM).
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 4:00 AM to 1:00 AM.
Can I order McDonald's for delivery or pickup from this location?
Yes, you can order for delivery or curbside pickup using the McDonald's App or online via their delivery website.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 4543 5th St Rd, Huntington, WV 25701, United States.
What nearby restaurants can I visit before or after dining at McDonald's on 5th St Rd?
Nearby restaurants include Crossroads Cafe & Farmers Market and Tudor's Biscuit World, both offering American-style dining experiences.
Are there any nearby convenience or grocery stores around this McDonald's?
Yes, the Lavalette Food Fair and FoodFair grocery stores are close by for your shopping needs.
What nearby services might be useful when visiting this McDonald's?
Helpful nearby services include McCloud Family Pharmacy, UPS Access Point location for shipping needs, and LibertyX Bitcoin ATM for financial services.
Does this McDonald's offer any rewards or mobile app benefits?
Yes, customers can earn points for free food through MyMcDonald's Rewards and use mobile offers via the McDonald's App.