McDonald's

3.7
1473 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
116 Fifth Avenue, Huntington, WV
25701, United States

Hours

Reviews

3.7
1,473 reviews
5 stars
582
4 stars
317
3 stars
298
2 stars
100
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for friendliness while others are reported as rude and dismissive.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold meals, incorrect orders, and undercooked items.

Speed of Service

Numerous reviews mention slow service, particularly during busy times, leading to long wait times for orders.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences, highlighting friendly staff and good food on occasion.
  • JC
    Jenn Curnutte
    2 days ago
    2.0
    Food is so-so. Very rare if it’s fresh or even warm.
  • GS
    Gregory Peck SR.
    Oct 11, 2025
    5.0
    This is a good McDonalds and the night manager is awesome. The food is always hot and orders are pretty quick.
  • BN
    ben nightingale
    Sep 6, 2025
    2.0
    Apparently this is what you get when you order a bacon quarter pounder with cheese and add lettuce. In what world is this acceptable to send out to people? Nothing screams “I hate my job and I don’t care” more than this. Train your employees better.
  • EJ
    Elizabeth Johnson
    Sep 6, 2025
    3.0
    Food is not the same. Where is the beef
  • JS
    Jayce Smith
    Aug 30, 2025
    1.0
    The person who answered my call said that he was going to put his meat on my double cheeseburger

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 116 Fifth Avenue, Huntington, WV?

McDonald's is open daily from 6:00 AM to 10:00 PM, except Sunday when it opens at 6:00 AM and closes at 10:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.