Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
757 reviews
5 stars
201
4 stars
169
3 stars
151
2 stars
98
1 star
138
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor service.
Food Quality
Food quality was inconsistent, with complaints about cold fries, undercooked items, and overall dissatisfaction with the meals.
Cleanliness
While some customers found the restaurant clean, others reported dirty conditions and flies in the bathroom.
Speed of Service
Customers frequently mentioned long wait times for food, especially during busy hours.
- BMBrinda McCaulley4 days ago3.0We were eating and 2 employees were arguing. We had our toddler with us. We left before my child finished his food. Who wants to hear all that while eating.
- BPBrandon ProbstNov 3, 20251.0My doordash driver brought me a... sealed, empty bag instead of my $30 order. I don't even know what to say.
- TSTerry SmathersOct 23, 20251.0They got our order wrong!
- BTBarbara ThompsonOct 17, 20255.0Nice place, clean facility and restrooms. Plenty of parking. Our food was good. Friendly staff.
- JSJoseph SaundersOct 2, 20252.0No frappe machine, couldn't remember which sodas were which. When I asked the blonde female worker, she told me then said duh as she walked off. I bit my tongue but truly not professional!!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Grafton, WV?
McDonald's in Grafton, WV is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 5 Harman Ave offers drive-thru service, typically from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:00 PM, and you can place delivery orders through their online link.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, you can order via the McDonald's App, available on both the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, mobile offers, mobile ordering, and WiFi.
Where is McDonald's located in Grafton, WV?
The McDonald's is located at 5 Harman Ave, Grafton, WV 26354, USA.
What nearby places can I visit when I'm at McDonald's on Harman Ave?
Nearby places include Dollar General for discount shopping, Circle K convenience store, and Grafton Blueville Church of the Nazarene for community activities.
Are there other dining options near McDonald's at 5 Harman Ave?
Yes, Pizza Hut and KFC fast food restaurants are nearby if you're looking for additional dining options.
What automotive services are available near this McDonald's?
Nearby automotive-related services include NAPA Auto Parts, NAPA Auto Parts - Amtower Auto Supply, and AutoZone for parts and repairs.