McDonald's

3.3
1178 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
745 W Pike St, Clarksburg, WV
26301, United States

Hours

Reviews

3.3
1,178 reviews
5 stars
338
4 stars
229
3 stars
245
2 stars
124
1 star
242

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor management and lack of accountability for mistakes.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with food preparation were noted, leading to customer frustration.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, with some customers expressing concern over the overall cleanliness of the location.

Food Quality

Mixed feedback on food quality, with some customers praising fresh and hot food, while others reported cold or poorly prepared items.

Atmosphere

The location is described as being in a rough neighborhood, with reports of unsavory characters hanging around, impacting the dining experience.
  • BB
    Brianna
    Nov 9, 2025
    5.0
    Good and fast! The way a drive thru is supposed to be.
  • AP
    Andrey Parkhitko
    Nov 1, 2025
    1.0
    The people are so rude. I asked to manager to help and she ran away. I asked her name and she said she is not saying it. She was not wearing a badge. I visited on 11.01.2025 at 6 pm
  • AW
    Ariel Ware
    Oct 7, 2025
    1.0
    ABSOLUTELY RIDICULOUS HOW LONG IT TOOK FOR SO LITTLE.
  • JL
    John Leatherbury
    Oct 4, 2025
    1.0
    If I could put no stars I would messed up my order I called so they can talk to their employees about error said take it up with app it was their error not the app But wouldn't even listen 4 fries got 1 didn't send my reciept take up with app with no store number that you get from receipt least I have proof from the app. Bag was sealed so was at store not driver. The driver was nicer then store she apologized for being late when she wasn't they didn't even apologize for their mess up But the food I did get was good
  • SS
    Shawn Stanifer
    Aug 8, 2025
    5.0
    Ive been from Texas to California to Pennsylvania, and finally West Virginia. Obviously on the road Mc Donalds is usually the go to for quick in and out knowing the food is going to slapped together with no regard to quality and moderate customer services at best. However this McDonalds nailed my visit today. The store was practically spotless the food appeared as advertised and actually good taste and not dripping with grease like other stores in the national chain. Staff was super friendly and professional yet enjoyable conversation. The only disappointment is the fact that less and less McDonalds meet even half of the standard this store is operating at. Great job team, thank you for the service!

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Clarksburg, WV?

McDonald's in Clarksburg is open daily from 6:00 AM to 11:00 PM for dining.

Can I get delivery service from McDonald's in Clarksburg?

Yes, delivery is available daily from 5:00 AM to 11:00 PM, and orders can be placed via https://mcdonalds.order.online/business/-5579.