Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
3000 Charleston Town Center #3015, Charleston, WV
25389, United States
Hours
Reviews
4.1
267 reviews
5 stars
157
4 stars
52
3 stars
26
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising freshness and taste, while others reported overcooked items and poor preparation.
Service Experience
Service quality varied; many customers appreciated friendly and attentive staff, but some noted rudeness and order mistakes.
Pricing Concerns
Several customers expressed that prices are high, with some feeling that the value does not match the cost.
Cleanliness and Atmosphere
The restaurant is generally described as clean with a comfortable atmosphere, although some customers reported issues with noise and service during busy times.
Management Issues
Concerns were raised about management practices, including food quality control and staff training.
- MBMaya BeBlestNov 12, 20251.0The food here at this previous location was just ok, especially for their kinda high price. However, the mall food court has way better options. Most importantly is that !!!!!!!!!!THIS LOCATION IS CURRENTLY CLOSED!!!!!!!!!!!!! They are NO LONGER OPEN AT THIS PARTICULAR LOCATION!!!!!
- LALitty AngelSep 15, 20255.0The customer did an amazing job, very respectful, great service, also tipped him $5 and he gave us BBQ wings on the house!!!
- STStephanie T.Jun 11, 20253.0This particular Charley's is located in the mall foodcourt. The atmosphere was fine. My friend's sandwich was good (she said). However, I got the boneless wings and they were awful! Overcooked and pretty much burnt on the outside. Also, they aren't tossed in sauce; the sauce is squirted over them after they are placed in the basket. That is not a deal breaker for me, but burnt is. Don't get the boneless wings. Update: I did take the wings back and they did replace them without complaint. I do appreciate that, because I hate being that person and tried really hard to eat them. I just couldn't.
- DBDANNY BURDETTEDec 9, 20184.0The food is great. Dining area was clean....I just think it's a little pricey....33 dollars for 3 sandwiches 1 fry and 2 drinks...I would give 5 stars if it were more feasible.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 6:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service as their delivery hours are listed as closed every day.
Is there a drive-through option available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have a drive-through as their drive-through hours are closed all week.
Can I place an order for pickup at Charleys Cheesesteaks?
Pickup service is not available since pickup hours are closed every day.
Are takeout services offered at Charleys Cheesesteaks?
No, takeout is not available as takeout hours are closed throughout the week.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 3000 Charleston Town Center #3015, Charleston, WV 25389, USA.
What payment methods are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, Mastercard, and Visa.
How can I find Charleys Cheesesteaks when visiting nearby stores like Metro by T-Mobile or Pandora Jewelry?
Charleys Cheesesteaks is located within Charleston Town Center near stores like Metro by T-Mobile and Pandora Jewelry, making it easy to visit while shopping at these locations.
What other shopping options are nearby Charleys Cheesesteaks for a full shopping experience?
Nearby shopping options include Macy's Charleston Town Center, Justice, Kids Foot Locker, and The Children's Place, allowing you to combine dining and shopping in one visit.
Are there dessert or snack options near Charleys Cheesesteaks?
Yes, Dippin' Dots ice cream shop and Great American Cookies are nearby and offer great dessert options before or after your meal at Charleys Cheesesteaks.