Business Details
About
Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
1,175 reviews
5 stars
387
4 stars
196
3 stars
169
2 stars
118
1 star
305
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including sticky tables, greasy floors, and unkempt restrooms.
Food Quality
Customers frequently reported issues with food quality, including greasy, cold, or improperly cooked items, leading to dissatisfaction.
Service Speed
Many customers experienced long wait times for their orders, both in-store and at the drive-thru, with some stating it took over 30 minutes.
Staff Attitude
While some reviews praised friendly staff, others noted poor customer service and lack of professionalism from employees.
Management Issues
Several reviews mentioned poor management and staffing problems, contributing to the overall negative experience.
- LRLuis RodriguezNov 14, 20251.0Potatoes tasted like left overs
- LLLaurenNov 3, 20251.0Pros: None Cons: Extremely long wait lines and grumpy staff
- KWKen WalkerNov 2, 20251.0Food is what you expect but it took over 30 minutes to receive our order. Restaurant is not clean, urinal in the men's room appears to be permanently broken. Would never stop here again.
- VSVickie StultzOct 31, 20255.0Best fish and chicken we've had at a Long John Silvers in a long time. Wish they were close to our home. The inside looked like it could use a face lift but we could overlook that because of the great food!
- WBWilliam BeglenOct 19, 20251.0It might as well just be A&W only. The LJS part is always out of stuff and also filthy. Matter of fact, it's been years since there was a LJS worth going to in the tri state area. The only decent one used to be in the Hagerstown Valley mall.
Frequently Asked Questions About Long John Silver's | A&W
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's | A&W accept reservations?
No, Long John Silver's | A&W does not accept reservations.
Can I order online and pick up my order at Long John Silver's?
Yes, you can order online and pick up your order at participating Long John Silver's restaurants. Visit https://www.ljsilvers.com/locations to find your local restaurant.
What are the typical opening hours for Long John Silver's in Charles Town, WV?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Does Long John Silver's | A&W offer delivery services?
Yes, certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Check your local Long John Silver's at https://www.ljsilvers.com/locations to confirm availability.
What types of payments are accepted at Long John Silver's | A&W?
They accept American Express, Discover, MasterCard, Visa, as well as debit cards and mobile NFC payments. Cash is not required.
Is there seating available for families and children at Long John Silver's?
Yes, Long John Silver's welcomes families and children, offering high chairs and a children's menu.
What dining options are available at Long John Silver's | A&W?
The restaurant offers dine-in, takeout, and delivery options, including in-store pickup. It also features a drive-through service.
Are there nearby attractions or places of interest close to Long John Silver's in Charles Town?
Yes, Harpers Ferry National Historic Park is nearby, offering arts, entertainment, and outdoor activities that you might enjoy before or after your meal.
What other dining options are close to Long John Silver's | A&W?
Adjacent dining options include A&W Restaurants, a classic American fast food restaurant, and China Fortune, an Asian cuisine restaurant with sushi.
What nearby facilities can help with errands during a visit to Long John Silver's?
Nearby are services like Western Union for money transfers, Walmart Supercenter for shopping, and several banks including Burke & Herbert Bank and Summit Community Bank, allowing you to conveniently manage errands when visiting.