McDonald's

3.5
883 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
111 S Kanawha St, Buckhannon, WV
26201, United States

Hours

Reviews

3.5
883 reviews
5 stars
296
4 stars
188
3 stars
186
2 stars
95
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and indifference.

Order Accuracy

Many customers reported issues with incorrect orders, particularly when using the app or drive-thru.

Speed of Service

Numerous reviews mention long wait times, especially in the drive-thru, with some customers waiting over 30 minutes for their food.

Cleanliness

The cleanliness of the restaurant varies, with some customers noting it as clean while others report unsanitary conditions.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
  • CW
    Cody Williams
    Nov 13, 2025
    3.0
    Needs improvement for the morning shift.
  • JH
    John hill
    Nov 13, 2025
    1.0
    Morning crew is very rude. They take 10-15 minutes to get a small door dash order ready when the drive through is empty and so is the lobby. They act like their doing you a favor by serving you. Terrible costumer service. I wouldn't even give one star.
  • CC
    Cameron Clarke
    Nov 7, 2025
    1.0
    put an order for breakfast 10-15 min before breakfast stopped and was told i couldnt get it because i showed up to get my order after 10:30 and there was no one to pick up the phone when i called to try and fix that
  • LL
    Lyrical Lord3312
    Oct 21, 2025
    2.0
    This location has really gone down hill. Idk if its a staff issue or an ordering kiosk probably but we ordered two sandwiches and both came out missing things. I ordered a mcCrispy deluxe which comes with pickles, cheese, and tomato along with the regular stuff now I get mine without tomato but the one I got didnt have pickles or cheese. I got mine fixed easy enough, staff are nice, then sat down only to realize mom's bacon gold mccrispy delexuse whatever sandwich didn't have bacon at all. They need to get their stuff together.
  • BM
    Brittany McDonald
    Oct 20, 2025
    5.0
    This is the best or one of the best McDonald’s I have been too! We try not to eat fast food too much, but I rarely have any issues here and everyone is always so polite and nice.

Frequently Asked Questions About McDonald's

What are the McDonald's Buckhannon location's hours of operation?

McDonald's Buckhannon is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's on 111 S Kanawha St has a drive-thru that operates 24 hours a day, seven days a week.