McDonald's

3.5
888 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
111 S Kanawha St, Buckhannon, WV
26201, United States

Hours

Reviews

3.5
888 reviews
5 stars
297
4 stars
189
3 stars
187
2 stars
96
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, slow service, and incorrect orders, particularly during busy hours.

Food Quality

Many reviews mentioned inconsistent food quality, including cold items, missing ingredients, and overcooked meals.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.

Drive-Thru Experience

The drive-thru service was often criticized for long wait times and prioritizing drive-thru orders over walk-in customers.

Mixed Reviews

While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous complaints.
  • JF
    John Fenney
    Jan 5, 2026
    4.0
    It's McDonald's. You know exactly what you're going to get once you order it. Unless it is tea or ice cream. Then YMMV.
  • JB
    JACOB BALL
    Dec 27, 2025
    5.0
    Their baritos just keep getting smaller and costing more
  • MM
    Michael McGee
    Dec 1, 2025
    1.0
    Ordered from here 12/01/2025 and while I was eating my burger a sharp piece of plastic stabbed my gum. Quality of food was awful. Experience eating it was quite literally painful.
  • DL
    Derrick Lamb
    Nov 25, 2025
    3.0
    Napkins and straws all over the floor and tables, Sometimes rude staff, watery frappe, overcooked Quarter Pounder. And nearly ALWAYS has no ice cream, duh. About half of the time gets the order wrong. Do better, McDonald's.
  • GZ
    ghozt zenko
    Nov 24, 2025
    2.0
    Ordered a caramel frappe, was charged for it, and did not receive it. Received the rest, but did not get the frappe. This is the third time this has happened, and it's disappointing. My roomie also tried to order me one while they were out and pulled up to the window to be told the "caramel isn't working". How is that possible when its pumps of syrup? Requesting a refund for the frappe on the most recent order. Do better.

Frequently Asked Questions About McDonald's

What are the McDonald's Buckhannon location's hours of operation?

McDonald's Buckhannon is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's on 111 S Kanawha St has a drive-thru that operates 24 hours a day, seven days a week.