Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service are mixed, with some praising friendly and efficient staff while others report rude interactions and slow service.
Order Accuracy
Many customers express frustration with incorrect orders, citing frequent mistakes and missing items.
Food Quality
Feedback on food quality is inconsistent, with some customers enjoying fresh and hot meals, while others complain about cold, undercooked, or poorly prepared items.
Cleanliness
The cleanliness of the restaurant varies, with some reviews noting a clean environment while others mention dirty tables and unsanitary conditions.
Drive-Thru Efficiency
The drive-thru service is often described as busy but generally efficient, although some customers report long wait times.
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Brian Stuart
5 days ago
5.0
Quick service while passing thru. Thanks for the great experience.
JA
Jona Allmon
Nov 5, 2025
3.0
Normally when I go to this location they are absolutely amazing but the past 2 nights I’ve gone there I’ve ordered medium sized fries and last night they were stale as hell and tonight I specifically asked for fresh fries and the girl in the drive through thought I wouldn’t notice that she placed old fries from the fry bin back into the fryer and gave me 2 packets of salt in the carton! I’ve worked in the food industry my whole life and when someone asks for fresh food you give them fresh food and what’s really sad is that I go to this specific location almost every night after work! I’m very disappointed
AD
Addie Davis
Nov 5, 2025
1.0
Can’t even get what you order on the app and you want to charge extra for sauces we don’t even get
LD
Lucas Drennen
Aug 26, 2025
1.0
Downtown McDonald’s consistently messes up, Bridgeport McDonald’s has you waiting forever. Nutterfort is a hit or miss. Emily Drive McDonald’s does ok at least. Sitting in the drive thru for 15 minutes just for two cars is insanely wild. Forced me to jump over next door over to the other McDonald’s
MF
Miguel Figueroa
Aug 26, 2025
2.0
Pulled up during night shift to get food on 08/26/2025 but sat in the drive thru staring at the screen, with no other cars around, for 10 minutes. I love McDonald's so I drove to the Clarksburg location on Emily Drive. I drove there then they took my order and gave me food under 10 minutes. (See review on their page for more details.)