McDonald's

3.8
959 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
555 Bluefield Ave, Bluefield, WV
24701, United States

Hours

Reviews

3.8
959 reviews
5 stars
401
4 stars
206
3 stars
188
2 stars
64
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of helpful and rude staff, with some praising individual employees while others noted poor management and unprofessional behavior.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or incorrect orders, while some customers enjoyed their meals.

Cleanliness

Several customers mentioned cleanliness issues, including dirty tables and unpleasant odors, impacting their dining experience.

Order Accuracy

Numerous customers experienced problems with order accuracy, often receiving incorrect items or missing items altogether.

Speed of Service

While some customers appreciated quick service, others reported long wait times and slow drive-thru experiences.
  • EO
    Eric ODonnell
    Nov 16, 2025
    3.0
    I mean its mcdonalds
  • ZB
    Zack Brewster
    Nov 7, 2025
    3.0
    Every time I walk in the employee are nice but the older manger lady is always and I mean always talking on the phone, and one day even cussing at a employee for being cause of traffic
  • KK
    Kevin Kelley
    Oct 24, 2025
    5.0
    Employees were very helpful. Even tried to help with the app, but the app was not working properly.
  • RM
    Riley Mullins
    Oct 11, 2025
    1.0
    Waited for 30 minutes while the workers stood around and talked the whole time to customers and gave them our food and when we got our new food it tasted like shit
  • SS
    Stayce
    Sep 27, 2025
    1.0
    Food isnt the best always missing items or not fresh!! The manager at this location is very rude and disrespectful gossiping cussed customers instead of resolving issues shes hostile

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's located at 555 Bluefield Ave?

McDonald's at 555 Bluefield Ave is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to midnight.