Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,301 reviews
5 stars
874
4 stars
527
3 stars
433
2 stars
167
1 star
300
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with many experiencing long wait times for their orders.
Food Quality
Mixed reviews on food quality; some customers received cold or incorrect orders, while others enjoyed fresh and hot meals.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Ordering Experience
Issues with the new ordering system and kiosks were noted, leading to frustration among customers.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and restrooms.
- MRMarla Reed3 days ago5.0Great
- TZTanya Zajicek4 days ago1.0Sat inside for over 15 minutes waiting for food, while at least 6-7 other people got their food before us that ordered after us. I had to ask for my food to get the order started. Then got nothing but attitude from the man that i spoke too. Even other customers stepped in and said i shud have been offended a discount or even some free cookies for waiting and getting an attitude from the employee. Poor service and terrible wait times.
- EEElizaNov 16, 20255.0What a great, positive experience. The restaurant design is cold modern. No human interaction or anything in the design. Order at the touch screen. But they had put up scarecrows and nice decorations. They ran out of large fry containers, but the woman made sure we knew that we got two mediums in place of one large. She was so kind and generous. Great eye contact. I have never felt so cared about at a McDonald's or even known that I wanted to feel cared about at a McDonald's. The team seemed relatively happy to be there doing their jobs. Thank you Harper Rd McD for putting people first. It was really felt.
- LWLewis WassermanOct 10, 20253.0The new ordering system makes McD even less personal, but it’s the same fast factory food. They now charge for each little extra. Ahh well, they are there when you need them. Pro tip: Order from the app before going in for a truly impersonal experience.
- RHRoger HanshawOct 1, 20255.0Trump loves it too. In your face RFK JR. Lol
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Beckley, WV?
McDonald's in Beckley is open daily from 5:00 AM to 12:00 AM.
When is the drive-thru available at the Beckley McDonald's?
The drive-thru is open every day from 5:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 6:00 AM to 11:00 PM.
What services does McDonald's in Beckley offer for pick-up and delivery?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment options are accepted at McDonald's on 101 Hylton Ln?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can customers order from McDonald's using a mobile app?
Yes, customers can order via the McDonald's mobile app available on the Apple App Store and Google Play Store.
Is there WiFi available at the McDonald's in Beckley?
Yes, free WiFi service is available at this McDonald's location.
What nearby hotels can visitors stay at when visiting McDonald's in Beckley?
Nearby hotels include Americas Best Value Inn, Courtyard By Marriott, Best Western Plus Beckley Inn, Travelodge by Wyndham Beckley, and Super 8 Beckley.
Are there other fast food options near McDonald's on Hylton Ln?
Yes, nearby fast food options include Taco Bell, Chick-fil-A, Dairy Queen, and Dickeys Barbecue Pit.
What local attractions or places of interest are close to McDonald's in Beckley?
You can visit Sunset Memorial Park, the City of Beckley government offices, and enjoy other nearby dining spots like Outback Steakhouse and Applebee's.