Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,310 reviews
5 stars
876
4 stars
530
3 stars
435
2 stars
166
1 star
303
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, with some waiting over 30 minutes.
Staff Attitude
Mixed feedback on staff demeanor; some found employees friendly, while others reported rudeness and poor customer service.
Food Quality
Inconsistent food quality noted, with some customers receiving cold or incorrect orders, while others praised the freshness of the food.
Ordering Experience
Issues with the new ordering kiosks and mobile app were highlighted, causing frustration among customers.
Cleanliness
The restaurant was generally described as clean, but some reviews mentioned disorganization and unclean conditions.
- BBBitriagoDec 30, 20255.0Tienen un buen servicio y son muy amables
- APANGELA PUGHDec 18, 20253.0Why does this place always run out of sweet tea? The last 4 times, which is in this past month they ran out. Is management not ordering enough? If there are promotions then the order for that needs to be more. Thy do a wonderful job though always friendly service and fresh food. Just up that tea order managers.
- LKLenny KentmanDec 6, 20251.0Employees are very unpleasant
- TZTanya ZajicekNov 20, 20251.0Sat inside for over 15 minutes waiting for food, while at least 6-7 other people got their food before us that ordered after us. I had to ask for my food to get the order started. Then got nothing but attitude from the man that i spoke too. Even other customers stepped in and said i shud have been offended a discount or even some free cookies for waiting and getting an attitude from the employee. Poor service and terrible wait times.
- EEElizaNov 16, 20255.0What a great, positive experience. The restaurant design is cold modern. No human interaction or anything in the design. Order at the touch screen. But they had put up scarecrows and nice decorations. They ran out of large fry containers, but the woman made sure we knew that we got two mediums in place of one large. She was so kind and generous. Great eye contact. I have never felt so cared about at a McDonald's or even known that I wanted to feel cared about at a McDonald's. The team seemed relatively happy to be there doing their jobs. Thank you Harper Rd McD for putting people first. It was really felt.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Beckley, WV?
McDonald's in Beckley is open daily from 5:00 AM to 12:00 AM.
When is the drive-thru available at the Beckley McDonald's?
The drive-thru is open every day from 5:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 6:00 AM to 11:00 PM.
What services does McDonald's in Beckley offer for pick-up and delivery?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment options are accepted at McDonald's on 101 Hylton Ln?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can customers order from McDonald's using a mobile app?
Yes, customers can order via the McDonald's mobile app available on the Apple App Store and Google Play Store.
Is there WiFi available at the McDonald's in Beckley?
Yes, free WiFi service is available at this McDonald's location.
What nearby hotels can visitors stay at when visiting McDonald's in Beckley?
Nearby hotels include Americas Best Value Inn, Courtyard By Marriott, Best Western Plus Beckley Inn, Travelodge by Wyndham Beckley, and Super 8 Beckley.
Are there other fast food options near McDonald's on Hylton Ln?
Yes, nearby fast food options include Taco Bell, Chick-fil-A, Dairy Queen, and Dickeys Barbecue Pit.
What local attractions or places of interest are close to McDonald's in Beckley?
You can visit Sunset Memorial Park, the City of Beckley government offices, and enjoy other nearby dining spots like Outback Steakhouse and Applebee's.