McDonald's

3.7
776 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10 Ring Road, Barboursville, WV
25504, United States

Hours

Reviews

3.7
776 reviews
5 stars
301
4 stars
186
3 stars
144
2 stars
53
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times even when the restaurant was not busy.

Food Quality

There were numerous complaints about food being cold, undercooked, or incorrect, with some customers expressing dissatisfaction with the overall quality.

Staff Attitude

While some reviews praised friendly staff, many others noted rude behavior and a lack of professionalism from employees.

Cleanliness

Several customers mentioned issues with cleanliness in the dining area and concerns about food safety, including reports of unsanitary conditions.

Inconsistent Experience

Customers experienced a wide range of service quality, with some visits being satisfactory while others were described as the worst ever.
  • TS
    Tonya Sizemore
    Nov 6, 2025
    1.0
    Went thru drive thru and the drive thru women was screaming and throwing a fit about the ice machine not working.. I'm from ohio they don't act like that at the others ! If I acted like that in front of a customer it wouldn't be good. She just handed our bag out and didn't say nothing.
  • CB
    Cranky Old Broad
    Oct 25, 2025
    5.0
    Shania at the Huntington Mall (WV) location is friendly, professional, and a real jewel in McDonald's crown. She should be promoted to a position wherein she trains other staff to treat customers as well as she treats them. :-)
  • TW
    Travis Workman
    Oct 2, 2025
    1.0
    13 minute wait for a warm smoothie and ice cold sandwich. Store was NOT remotely busy. 1 family dine in. 1 employee on lunch, literally 26 minutes for my foreman to get a ice coffee in the wrong size and a large fry. I dont belive its unrealistic to assume I can walk into an empty mcdonalds when im ON THE CLOCK at work, with a 30 MINUTE PERIOD and get fast food and be back from lunch on time
  • MM
    MEGAMONSTER7
    Aug 3, 2025
    4.0
    Nothing special, it's just a mcdonalds, it's alright though
  • CD
    C A Dilley
    Jun 18, 2025
    4.0
    Usually McDonalds does good job packing the foods. Need slow down make sure lids are actually on right . I’ve dropped couple times bc lids . It’s important that clerk gets all requests of sauces etc. Window clerks seem friendly most time .

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's on 10 Ring Road, Barboursville?

McDonald's is open daily from 5:00 AM to midnight, except on Sunday when it closes at 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery service is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.