McDonald's

3.7
783 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10 Ring Road, Barboursville, WV
25504, United States

Hours

Reviews

3.7
783 reviews
5 stars
302
4 stars
186
3 stars
147
2 stars
53
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and dine-in, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to dissatisfaction among customers.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others reported rude behavior and poor customer service overall.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or undercooked items, as well as issues with cleanliness in the dining area.
  • CC
    Christopher
    1 day ago
    3.0
    The management team and the team members of this McDonald's
  • PM
    Preston Moon
    Dec 17, 2025
    1.0
    Ordered a medium coffee and got a small, then was told that this is how they are made now. Payed 4 dollars for a drink of coffee and a bunch of ice.
  • DR
    Donna Ruth
    Dec 7, 2025
    1.0
    It’s sad that McDonald’s advertises have a grinch meal and haven’t had it every time we come in. And the lady that checked us out just told us they won’t have it it’s the 7th of December and you don’t have the one thing the kids and parents are looking forward to. And this not the first time every time there is a special featured they never have it at any McDonalds. Shame on you McDonalds you get all these kids excited about something you are supposed to to have through Christmas and you don’t have it. The mine craft meat was the same way. It’s a shame and McDonald don’t do better for your loyal customers.
  • TS
    Tonya Sizemore
    Nov 6, 2025
    1.0
    Went thru drive thru and the drive thru women was screaming and throwing a fit about the ice machine not working.. I'm from ohio they don't act like that at the others ! If I acted like that in front of a customer it wouldn't be good. She just handed our bag out and didn't say nothing.
  • CB
    Cranky Old Broad
    Oct 25, 2025
    5.0
    Shania at the Huntington Mall (WV) location is friendly, professional, and a real jewel in McDonald's crown. She should be promoted to a position wherein she trains other staff to treat customers as well as she treats them. :-)

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's on 10 Ring Road, Barboursville?

McDonald's is open daily from 5:00 AM to midnight, except on Sunday when it closes at 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery service is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.