McDonald's

3.4
1058 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
206 N Pioneer Park Rd, Westfield, WI
53964, United States

Hours

Reviews

3.4
1,058 reviews
5 stars
344
4 stars
228
3 stars
184
2 stars
88
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, including managers, leading to a negative experience.

Order Accuracy

Numerous complaints about incorrect orders and missing items, with some customers receiving completely wrong meals.

Service Speed

Consistent feedback about slow service, both in the drive-thru and inside the restaurant, with long wait times reported.

Food Quality

Mixed reviews on food quality, with several customers noting cold or poorly prepared items.

Cleanliness

Concerns raised about cleanliness in the dining area and restrooms, with reports of dirty tables and overflowing trash.
  • ZH
    Zachary Hoag
    Nov 17, 2025
    5.0
    I parked my semi in the gravel lot and made a breakfast order on my phone. Then I walked inside by the time I got inside my food was already on the counter. Like less than 2.5 minutes from when I placed my order. That's insanely fast.
  • DR
    Dj Razor
    Nov 15, 2025
    1.0
    Can’t read I guess they are getting worse every time I go there!
  • KK
    Kayla Kowalski
    Nov 11, 2025
    1.0
    Tried to call and complain just to have them make fun of me on the line never had worse customer service.
  • CG
    Caroline Gemoll
    Oct 26, 2025
    1.0
    Worst attitude ever by employee and also the manager. Got incorrect order when i went in they ignored the employee tring to infirm them. Then when i was given the correct order and i double checked i was issued a snart remark that i doubled checked ,you can choose not to believe me or you can come back and work it yourself. I asked for manager and manager was just as snarky saying we are extremely busy i stated tgat not an excuse for being rude. Themanager the stated tgati was rude which i wss not but if asking fir a correct order is rude you need to grt nrw manager if that how they handle vorrection or mistakes
  • KM
    Kenny Mackowski
    Oct 19, 2025
    1.0
    Super slow service inside. People where getting angry! They served 14 vehicles through the drive thru while 8 different customers sat waiting inside. Then this is the 3rd time I order my breakfast sandwich with cheese and of course get charged for the cheese to just not get it. This time I went back in and the box with a cold slice of cheese is what they gave me. The other item is supposed to be the steak egg and cheese bagel. I think the picture doesn't need to be explained. Horrible service the last 3 times I have come to this location! Edit: The link you sent in the reply does not work

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's Westfield, WI?

McDonald's Westfield is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru at McDonald's Westfield open?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.