Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,570 reviews
5 stars
510
4 stars
333
3 stars
300
2 stars
140
1 star
287
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customers.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or old food, as well as issues with cleanliness.
Atmosphere
While some customers appreciated the cleanliness and comfort of the dining area, others noted dirty tables and a lack of attention from staff.
Staff Attitude
Several reviews mentioned unprofessional behavior from employees, including rudeness and lack of engagement with customers.
- ARAudit reviewsNov 11, 20251.0Let me start off by saying this McDonalds franchise is beyond diabolical. They swear loudly also heard that the workers dont get free lunches which is terrible.I guess that is what happens when the Owners dont care for their workers. The high manager working there is just sloppy, you should be embarrassed for letting this place get this bad, and wonder why they can't keep employees. But where do they learn it from I guess the owners for not paying attention to their business.
- RHRachael HardyNov 6, 20251.0This McDonald’s put together the laziest crew on one shift that could ever be possible. Everyone on their phones, moving slowly or not at all. Every order ahead and after us was incorrect. The lobby was filthy. People waiting the entire time we were there. A shameful place.
- MMM MNov 2, 20251.0Extremely slow location. They make delivery drivers wait there for 10+ mins before they make the food. I was a customer that decided to eat inside, and I watched as delivery drivers from DoorDash would come in and just stand there and stand there, some being ignored completely. That doesn't make me want to support a business if they can't support or respect their own employees.
- HSHolly SzablewskiNov 1, 20252.0This crew needs help, i.e. a strong, competent manager. This is by far THE SLOWEST visit to a McDonald's I've ever had. Things seem very disorganized and chaotic. Kiosk didn't spit out ticket so I did not have my order number which made knowing whose order was up difficult. The restaurant is not very clean.
- JKJessa KuxmithOct 31, 20251.0Dining room locked so unable to quickly pick up mobile order. Drive thru took 15 minutes to pick up my cone and diet coke. Wish I could've just cancelled the order.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 10915 W National Ave, West Allis?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-through service and what are its hours?
Yes, there is a drive-through available and it operates daily from 5:00 AM to 12:00 AM (midnight).
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available every day from 5:00 AM to 12:00 AM (midnight).
What pickup and delivery services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What types of services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food or dining options can customers visit around McDonald's at West Allis?
Nearby dining options include Qdoba Mexican Grill, Domino's Pizza, Bamboo House Chinese Restaurant, Taco Bell, Pizza Hut Express, Dunkin', KFC, and Applebee's Grill + Bar, which offer a variety of flavors for customers to enjoy before or after visiting McDonald's.
What nearby services can I find around McDonald's at 10915 W National Ave?
Nearby services include Wisconsin Auto Title Loans for financial needs, West Allis Full Service Car Wash for auto detailing, Community Medical Services for health counseling, and Milwaukee Fly Limo for transportation.
Are there nearby places to relax or shop close to McDonald's?
Yes, nearby you can find beauty salons like Noir Beauty Boutique MKE and Wink Lash Studio, jewelry stores such as Paul's Jewelers and Jost LLC, and retail stores like Sherwin-Williams Paint Store and Payless ShoeSource, offering a variety of shopping and relaxation options.