McDonald's

3.5
1649 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6631 W North Ave, Wauwatosa, WI
53213, United States

Hours

Reviews

3.5
1,649 reviews
5 stars
600
4 stars
325
3 stars
316
2 stars
142
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with several instances of poor customer service and incorrect orders.

Food Quality

Many reviews highlighted issues with food freshness, including cold and improperly prepared items, leading to dissatisfaction.

Order Accuracy

A significant number of customers experienced problems with their orders being incorrect or incomplete, contributing to frustration.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and for mobile orders, indicating inefficiencies in service.

Management Issues

Several reviews pointed to poor management practices, including rude behavior from managers and lack of accountability for mistakes.
  • DB
    Deirdre Bramberg
    5 days ago
    5.0
    Had a craving for Mickey D's had the best service with a new employee. All the kiosks were down. We had a bit of a complicated order and she just handed it like a pro
  • CM
    Christine Martinez
    Nov 15, 2025
    1.0
    I don't eat this garbage. I drove my friend here so she could.
  • BW
    Baron Walker
    Nov 13, 2025
    4.0
    This that old school spot that people sleep on that still hits well. A guilty pleasure with the curly fries I shouldn't have, but I do when I'm there. People there are always in a good mood and it feels good to chill there for a moment. Imagine stepping into a sound booth out of the current noise of too much going on, to sit for a peaceful second and enjoy a small meal. That's this place.
  • DR
    Denise R
    Nov 9, 2025
    3.0
    MC Donald's is definitely a hit & miss it depends on who's working ,what managers are on duty, almost at all the locations its like a party back where the employees are supposed to be working! Then you wonder why it take so long to get your food! It take good managers to run a good staff and if the managers not responsible then the staff is not going to be productive! Managers should make sure the condiments are stocked!
  • VR
    Victoria Rodriguez
    Oct 20, 2025
    1.0
    Used the Drive thru, ordered a 20 piece nugget, chicken sandwich and a Double Quarter Pounder with cheese,ONLY Onions, Ketchup and Mayo. I get a j double quarter pounder with everything on it, So I pull over I’ll take it back in and ask them to please give me the correct sign which I requested in the first place. They gave me the sandwich I loved Thinking The problem was solved. I opened up my sandwich and it has No mayo, the wrong type of onions that go on a quarter pounder I take it back in and try to get my double quarter pounder corrected…. I get major attitude from the employees that keep making my sandwich the wrong way and it’s not my fault. I will never go back to this McDonald’s ever again.!!!!!!!

Frequently Asked Questions About McDonald's

What are the drive-thru operating hours at McDonald's in Wauwatosa, WI?

The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 12:00 AM, and on Friday and Saturday from 5:00 AM to 1:00 AM.

When can I dine in at the McDonald's located at 6631 W North Ave?

Dine-in service is available daily from 7:00 AM to 11:00 PM at this McDonald's location.