McDonald's

2.9
1647 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3800 N 124th St, Wauwatosa, WI
53222, United States

Hours

Reviews

2.9
1,647 reviews
5 stars
400
4 stars
271
3 stars
279
2 stars
161
1 star
536

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor communication.

Order Accuracy

Many customers experienced issues with incorrect orders and a lack of resolution when problems arose.

Speed of Service

Numerous reviews highlight slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

The restaurant is noted for being clean, although some customers reported issues with trash and maintenance.

Food Quality

Food quality is inconsistent, with complaints about cold or poorly prepared items, but some customers enjoyed specific menu items.
  • WR
    William Rasmussen
    2 days ago
    1.0
    One thing you can rely on at this restaurant is they will undoubtedly mess your order up or forget items. The items you do get are likely cold or don’t seem fresh whatsoever. Do yourself a favor and drive to a different location.
  • AH
    Alexander John Hansen
    3 days ago
    1.0
    There's a Culver's right down the street, go there instead. I'm not kidding when I say this. I've been to many McDonalds locations nationwide and this is by far the worst one. Unbelievably long wait time (it wasn't even busy) and had an extra wait on my coffee. I ordered two L with cream, sugar, vanilla syrup, espresso. I don't think that's over the top complicated. But getting two black coffees (they're lucky I like black coffee too) when I paid for extra is ridiculous. That, and my double bacon quarter pounder was missing the bacon, and was pretty much plain. The employees all shuffle around like they're clueless and don't want to be there. Whatever these people are getting paid, it's too much. Getting more than minimum wage for less than minimum skills. Go literally anywhere else
  • TB
    Tyler Bartelt
    Nov 13, 2025
    1.0
    Went inside to order. 1 kiosk was not working. Ordered 2 happy meals (1 cheeseburger & 1 chicken nuggets) and some ice cream. They didnt seem too busy but ended up waiting for over 10 min. I had ordered ice cream cones but when they handed me my order she said they don't have ice cream. Instead of offering a refund they gave us cookies. The food inside the happy meals were terrible. Chicken nuggets were hard and the cheeseburger didnt look done and was cold. Go to Culvers across the street. Don't waste your money here
  • TR
    Trevor Ricci
    Nov 12, 2025
    1.0
    I would seriously avoid this McDonald's. The shift manager (purple dyed hair, works during the day) has a ridiculous attitude. I had a receipt for a mobile order that she flat out refused to honor and gave me a snarky unprofessional attitude and seemed annoyed that it was the app's fault the order glitched. I waited for over 1 hour for the issue to be resolves, just for her to give me a bad attitude over something that is not my fault. I had reached out toe store and the owner, who clearly doesn't care as they have failed to respond. If I could rate 0 stars I would, because this specific franchise location is not deserving of even 1 star. Hard to rate the food when you don't get served for an hour and have to leave.
  • ND
    Nevaeh Davis
    Nov 9, 2025
    1.0
    Went through the drive-through the manager was taking our order. She was very rude. Try to rush. Our order kept saying she got it. She got it kept telling me what’s next. What’s next? What else? Just very rude. Got up to the window. The employee apologized and then when I got my food, asked where the game pieces were for monopoly she said we’re not putting them on the items They’re just on slips inside. The bag got home looked at my bag. There was no monopoly pieces and chocolate milk was not with kids meal I called spoke with her. She was very rude on the phone said that they’re not giving gain pieces on items only on certain items Ask her about the milk just told me to come back in and they will just give me one hung up the phone on me. Will not be back at this location horrible service.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location in Wauwatosa, WI?

The McDonald's at 3800 N 124th St in Wauwatosa, WI is open daily from 6:00 AM to 11:00 PM.

What delivery services does this McDonald's offer?

This McDonald's offers delivery, same day delivery, curbside pickup, and no-contact delivery services.