McDonald's

2.9
759 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 Meadowbrook Rd, Waukesha, WI
53188, United States

Hours

Reviews

2.9
759 reviews
5 stars
181
4 stars
125
3 stars
128
2 stars
79
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, both in the drive-thru and inside the restaurant, with many experiencing long wait times and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, as well as poorly maintained restrooms.

Food Quality

There were numerous complaints about food being served cold or incorrectly prepared, with some customers expressing dissatisfaction with the overall quality.

Staff Attitude

Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.

Management Issues

Many reviews suggested a need for better management and training, with calls for reevaluation of staff and operational practices.
  • FN
    Fred Neve
    Dec 31, 2025
    3.0
    Not a place if you expect any human service.
  • SD
    Sadie Dawkins
    Dec 21, 2025
    2.0
    I ordered inside. My son wanted to dine in. All the tables were dirty. I did ask the worker in front at the register if she could please clean off the tables. Because they were all dirty. ( They must just got done with a rush) We just ate at home. The front person never cleaned off the tables not even one.
  • WR
    William Ryder
    Dec 17, 2025
    1.0
    This the worst mcdonalds I've ever been in. Service was a joke, and the food looked like a 2 year old made it. Mayo dripping off the side of my mcChicken and all the pickle slices stacked on top of each other. I actually had to flag someone down to take my order. And we had to brush leftover food off of our table. This was at 10:30 in the morning. No one else inside but my friend and I. And the food on a acale of 1-10, I would give a1. NEVER AGAIN will I waste my time and money at this disgusting sad excuse for a restraunt.
  • JW
    Justin Wemette
    Dec 4, 2025
    1.0
    Ordered a sausage egg and cheese McMuffin and it came out like it was sitting for hours bread hard as a rock not even edible how do you mess this up
  • MM
    Morgan Merrill
    Nov 28, 2025
    1.0
    Awful. I’ve been waiting in the drive thru for 30 minutes. They have taken 2 cars from the other line after telling me they would be “with me when they can”

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Waukesha?

McDonald's in Waukesha is open daily from 5:00 AM to 11:00 PM.

Does McDonald's at 801 Meadowbrook Rd offer drive-thru service?

Yes, McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM.