McDonald's

3.2
927 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1635 E Main St, Waukesha, WI
53186, United States

Hours

Reviews

3.2
927 reviews
5 stars
281
4 stars
174
3 stars
174
2 stars
89
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and slow response times.

Food Quality

Many reviews mentioned issues with food quality, such as stale items and incorrect orders.

Cleanliness

Some customers noted that the dining area was clean, but others reported unsanitary conditions.

Customer Experience

Mixed experiences with customer service; some praised friendly staff while others highlighted rudeness.

Convenience

The drive-thru was noted as a convenient option, but service speed was often criticized.
  • WB
    Weiss Bros
    Nov 12, 2025
    1.0
    Floor was dirty. Food was terrible.
  • NG
    Natalie Gurda
    Nov 9, 2025
    1.0
    They gave me cooled fries and I tried to call i didn't want anything for it i just wanted to tell them the fries felt like they didn't cook it if i could I would give 0 star for one of the night employes one a Sunday keeped hangup on my I just wanted to say feedback not going there again
  • BB
    Bruce Banaszak
    Oct 21, 2025
    5.0
    Great place
  • BG
    Bridget Gaddy
    Sep 18, 2025
    4.0
    I had a biscuit sandwich, but the biscuit was hard, over baked and a little stale
  • AM
    Amanda Melk-McCrary
    Sep 8, 2025
    2.0
    Drive thru visit on 9/8/25 at approximately 4:05pm. Got a big mac with no lettuce meal. Bread was stale. There was only one slice of cheese on the sandwich. Fries tasted hours old. Young guy at the pick up window had a scowl on his face and was not friendly at all. Completely terrible representation of how friendly staff are supposed to be. Tried calling and no one answered. Doesn't even have a voicemail activated

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 1635 E Main St, Waukesha?

The store is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1635 E Main St offers drive-thru service with hours matching the regular business hours.