Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
980 reviews
5 stars
281
4 stars
207
3 stars
157
2 stars
96
1 star
239
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly during busy hours, with some waiting over 20 minutes for their orders.
Customer Service
There were numerous complaints about rude and inattentive staff, particularly in the drive-thru, leading to negative customer experiences.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong charges, contributing to dissatisfaction.
Cleanliness
Several reviews highlighted poor cleanliness in the dining area and bathrooms, with dirty tables and floors being a common concern.
Food Quality
While some customers praised the food, particularly the fries, others noted inconsistencies in food preparation and temperature.
- KMKim Marie3 days ago2.0Food was cold.
- DMDennis Mann6 days ago4.0Good service 👍 drive thru.
- BGBella GonzalezNov 1, 20251.0I went though the drive thru and first the man who took my order greated me saying "what you want" and then my food was okay till I saw there was a bug in my lemonade at the bottom
- JCJohn CampbellOct 11, 20255.0Today, 10/11/2025, morning shift. I was very impressed with the lady manager. It was too busy to get her name or to interrupt with commendation. She showed patience and professionalism while training two new employees. The drive-through was really busy, but nothing flustered this woman. She treated her new staff members with dignity.
- TWTasha winzenriedOct 10, 20251.0With my meal paid my up charge and it came 3/4 full. Do better especially if we are paying for it.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
McDonald's at 2047 Silvernail Rd, Waukesha, WI is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and extended to 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery is available from 5:00 AM to midnight on Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What delivery and pickup options does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order from this McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms or through the online ordering URL.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Which nearby restaurants can I visit around this McDonald's?
Nearby restaurants include another McDonald's, Jimmy John's sandwich shop, Wendy's, and Arby's—all within close proximity, offering a variety of fast food and sandwich options.
Are there any fitness or wellness centers near this McDonald's?
Yes, nearby you can find Club Pilates, Wisconsin Tai Chi Academy, and 9Round Fitness offering various fitness and wellness services.
What essential services are close to this McDonald's for customer convenience?
You can find US Bank branches and ATMs, CVS Pharmacy, and UPS Access Point locations nearby, making it easy to handle banking, medical supply, and shipping needs before or after visiting McDonald's.