Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and long wait times, particularly during evening shifts.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with several customers expressing frustration over repeated mistakes.
Food Quality
Mixed reviews on food quality, with some customers enjoying hot fries and well-prepared meals, while others received cold or poorly made food.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.
Drive-Thru Efficiency
Inconsistent experiences with drive-thru speed; some praised quick service while others faced long waits and unresponsive staff.
CR
Chase Ryder
Dec 27, 2025
2.0
I don't often go to this McDonalds even though it's the closest one to me. Not only is the food often not that good in comparison to other locations, but they also frequently seem to mess up orders even when they aren't busy. I'm not usually a snob like this, but after so many times I can't let it sit anymore. Every other fast food place on silvernail doesn't seem to miss stuff as often as this McDonalds. Pretty sad.
AA
Amarion
Dec 5, 2025
1.0
Hair in my food
KM
Kim Marie
Nov 21, 2025
2.0
Food was cold.
DM
Dennis Mann
Nov 18, 2025
4.0
Good service 👍 drive thru.
BG
Bella Gonzalez
Nov 1, 2025
1.0
I went though the drive thru and first the man who took my order greated me saying "what you want" and then my food was okay till I saw there was a bug in my lemonade at the bottom
What are the regular operating hours for this McDonald's location?
McDonald's at 2047 Silvernail Rd, Waukesha, WI is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and extended to 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery is available from 5:00 AM to midnight on Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What delivery and pickup options does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order from this McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms or through the online ordering URL.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Which nearby restaurants can I visit around this McDonald's?
Nearby restaurants include another McDonald's, Jimmy John's sandwich shop, Wendy's, and Arby's—all within close proximity, offering a variety of fast food and sandwich options.
Are there any fitness or wellness centers near this McDonald's?
Yes, nearby you can find Club Pilates, Wisconsin Tai Chi Academy, and 9Round Fitness offering various fitness and wellness services.
What essential services are close to this McDonald's for customer convenience?
You can find US Bank branches and ATMs, CVS Pharmacy, and UPS Access Point locations nearby, making it easy to handle banking, medical supply, and shipping needs before or after visiting McDonald's.