McDonald's

2.9
1119 reviews
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Business Details

625 S Church St, Watertown, WI
53094, United States
(920) 261-1108
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
625 S Church St, Watertown, WI
53094, United States

Hours

Reviews

2.9
1,119 reviews
5 stars
239
4 stars
214
3 stars
213
2 stars
142
1 star
311

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and restrooms.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, undercooked, or incorrect items.

Staff Attitude

Many customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about employee treatment and overall operational oversight.
  • FR
    Frankie Ramirez
    1 day ago
    1.0
    I usually get mcdonald’s here pretty often and i use the mcdonald’s app for delivery and ive never really had any problems until today i placed an order around 8:30 it is currently 11:50 and the food is still not here i called when it hit the 2 hour mark and the person who answered seemed mad but it isn’t my fault i don’t know why it’s taking over 3 hours to get 2 meals
  • DM
    Debi Maurer
    2 days ago
    1.0
    Worst Big Mac I have ever had!
  • BL
    Brett Luther23
    Nov 9, 2025
    1.0
    What's the point of asking if you want sauce if they never put it in the bag like it's not that hard
  • SS
    Samuel Strieter
    Nov 6, 2025
    1.0
    I come here fairly frequently and haven’t really had any problems until today. I pulled into the parking lot and immediately started getting screamed at by an employee, I’m not talking yelled at, I mean full volume screamed at to the point where their voice was cracking. I was being told I was going to get prosecuted and the cops were going to be called. There was a person leaving the parking lot and they were blaring an air horn out of their window and apparently I was getting accused of it. Thankfully there was another person in the parking lot who witnessed what happened and they stood up for me. I went inside and ordered my food and sat down just to have my food get delivered to my table by the same person who yelled at me. They practically threw my food at me and glared at me the whole time they were near me. Overall a very unpleasant experience.
  • BG
    Benjamin Giebink
    Oct 27, 2025
    2.0
    Writing this review because I witnessed a staff exit the stall in the men’s room and return to work without washing his hands. Bro is nasty. Overall the service here is or miss. When it is not busy the service is quick. I always see something entertaining while I’m here. I would rate it 5-stars for people watching.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Watertown, WI?

McDonald's in Watertown, WI is open daily from 5:00 AM to 2:00 AM.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 2:00 AM.