McDonald's

2.9
1133 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
800 E Linmar Rd, Watertown, WI
53094, United States

Hours

Reviews

2.9
1,119 reviews
5 stars
278
4 stars
176
3 stars
204
2 stars
109
1 star
352

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty conditions in the restaurant, including filthy restrooms and unclean dining areas.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or mistreated.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and poor food quality.

Food Quality

Several reviews mentioned that the food was either cold, old, or not prepared properly, leading to dissatisfaction.

Service Speed

Customers frequently noted long wait times for food, both in the drive-thru and inside the restaurant.
  • JE
    Jeff Ellis
    Jan 4, 2026
    1.0
    My gift card was stolen at the drive thru... I couldn't believe it. I had a $15 dollar gift card I was given for Christmas. I went to use it the day after and the lady in the drive thru wasn't paying attention talking to her boss about "transferring" there. She took my card, charged it, then threw it away. I asked for it back and she said there was nothing left on it. I said that wasn't possible and she both refused to give me the card or a receipt and closed the window on me. I honestly still can't believe this happened and I should've went in or contacted corporate but I was in a rush.
  • MJ
    Mike Johnsen
    Jan 3, 2026
    1.0
    Why is this place so dirty!!!??? The ceiling is dirty! Only people in here and not one clean table..
  • AS
    Adam Shipley
    Dec 29, 2025
    1.0
    When waiting for my food, I saw they where making the sandwiches with no gloves on.
  • TL
    Terrance Lee
    Dec 28, 2025
    1.0
    Old food as if it was reheated in microwave. Very dirty atmosphere. We got old crumbs and cheese and lettuce stuck to the outside of our bag. (We sat and ate inside but listed it as to go). Will not be coming back. The 2.9 star rating shows. I’m surprised they’re rated that high. Old food as if it was reheated in microwave. Very dirty atmosphere. We got old crumbs and cheese and lettuce stuck to the outside of our bag. (We sat and ate inside but listed it as to go). Will not be coming back. The 2.9 star rating shows. I’m surprised they’re rated that high.
  • JC
    Jayendra Chaudhari
    Dec 16, 2025
    1.0
    Third class restaurant ever Employee are rude Garbage restroom all the time very nesty

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in and general services.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, drive-thru service is available daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.