Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude service and unresolved issues.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and hot meals, while others complained about cold, stale, or poorly prepared food.
Speed of Service
Service speed was inconsistent; some customers reported quick service, while others experienced long wait times.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others pointed out issues with cleanliness, especially in the play area.
DK
Doug Kaminsky
Nov 9, 2025
5.0
I made an order through door dash. A Big Mac meal and 2 side sauces. They only delivered the side sauces, no meal. I called and spoke to Mia. I hope I’m sharing that correctly. She was so nice and called door dash and went through all the steps trying to help me to no avail, no fault of her own. But she spent the time to try and help me. These days that’s so rare. So, I put in another order. It showed up with this note and an apple pie I didn’t order. Such a thoughtful but tiny gesture that goes so far. This is how businesses should teach their employees to operate. If you look, you’ll see I never leave reviews. Mia deserved this one. I cant remember the last time somebody has genuinely taken the time to understand frustration with a food order. Cheers Mia!
DK
Dylan King
Oct 12, 2025
5.0
Drive thru for breakfast here is always fast and I rarely have to go back in for mistakes. Good management. Fun location too right by the river.
AS
Andy Schmidley
Aug 13, 2025
1.0
Horrible customer service! Traveling 10 miles to a better McDonalds because of the employees here... nothing like using the right side drive thru board and watching 4 cars use the other one that showed up AFTER I did, before someone greeted me to take their order. Nope... never again!
BL
Boss Lady
Aug 6, 2025
1.0
You're not that busy at 5:45 in the morning that you can screw up expensive breakfast. We ordered bacon on the sandwiches and we get sausage instead I'm allergic to sausage can't eat sausage never would order sausage. Thank you for screwing up my morning. Plus instead of you adding the orange juice is a meal you charge us extra for that. She didn't even give me the receipt.FOLLOW UP are you incapable of giving people double burgers? Every single time I've come there to order a double burger you have given me a single burger. Maybe if you took some of your taxpayer money and put it into the education around here.
TF
Tom Fox
Aug 3, 2025
5.0
One of the best McDonalds. It’s waterfront in the main drag, overlooking a marina and next door to a campground in downtown Two Rivers. Nicely decorated, great staff. 69 cent ice cream cones and senior coffee is available.