Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items, particularly in the drive-thru.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unhelpful interactions.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold food, incorrect items, and poor preparation.
Speed of Service
While some customers experienced fast service, others noted long wait times, especially during peak hours.
Location Appeal
The restaurant's location by the river and its clean environment received positive remarks, contributing to a pleasant dining experience.
DK
Doug Kaminsky
Nov 9, 2025
5.0
I made an order through door dash. A Big Mac meal and 2 side sauces. They only delivered the side sauces, no meal. I called and spoke to Mia. I hope I’m sharing that correctly. She was so nice and called door dash and went through all the steps trying to help me to no avail, no fault of her own. But she spent the time to try and help me. These days that’s so rare. So, I put in another order. It showed up with this note and an apple pie I didn’t order. Such a thoughtful but tiny gesture that goes so far. This is how businesses should teach their employees to operate. If you look, you’ll see I never leave reviews. Mia deserved this one. I cant remember the last time somebody has genuinely taken the time to understand frustration with a food order. Cheers Mia!
DK
Dylan King
Oct 12, 2025
5.0
Drive thru for breakfast here is always fast and I rarely have to go back in for mistakes. Good management. Fun location too right by the river.
AS
Andy Schmidley
Aug 13, 2025
1.0
Horrible customer service! Traveling 10 miles to a better McDonalds because of the employees here... nothing like using the right side drive thru board and watching 4 cars use the other one that showed up AFTER I did, before someone greeted me to take their order. Nope... never again!
BL
Boss Lady
Aug 6, 2025
1.0
You're not that busy at 5:45 in the morning that you can screw up expensive breakfast. We ordered bacon on the sandwiches and we get sausage instead I'm allergic to sausage can't eat sausage never would order sausage. Thank you for screwing up my morning. Plus instead of you adding the orange juice is a meal you charge us extra for that. She didn't even give me the receipt.FOLLOW UP are you incapable of giving people double burgers? Every single time I've come there to order a double burger you have given me a single burger. Maybe if you took some of your taxpayer money and put it into the education around here.
TF
Tom Fox
Aug 3, 2025
5.0
One of the best McDonalds. It’s waterfront in the main drag, overlooking a marina and next door to a campground in downtown Two Rivers. Nicely decorated, great staff. 69 cent ice cream cones and senior coffee is available.