Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, particularly in the drive-thru, with some waiting over 20 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong customizations, leading to frustration among customers.
Food Quality
While some customers praised the freshness and temperature of the food, others reported issues with food being cold, overcooked, or not prepared as requested.
Cleanliness
Feedback on cleanliness was mixed; while some noted clean dining areas and bathrooms, others reported dirty conditions.
Staff Friendliness
Many reviews highlighted friendly and courteous staff, although there were also instances of rude service reported.
PP
Peter
Oct 27, 2025
3.0
Food was ok typical McDonald's food but super super slow. Waited 30 for 2 breakfast sandwiches...
LD
Luke Duke
Oct 26, 2025
4.0
Bathrooms were pretty bad
RH
Robert Hoeppner
Oct 23, 2025
5.0
The workers were really nice and the food was all fresh
ME
Monroe Easton
Oct 21, 2025
5.0
They actually listened when I asked to add pickles
LJ
Levi Jones
Oct 14, 2025
1.0
I recently had a frustrating experience at McDonald's when ordering a simple cheeseburger with only ketchup. Upon receiving my order, I was disappointed to find that the cheeseburger was not prepared as requested. Instead of being a plain cheeseburger with just ketchup, it was loaded with unwantedingredients such as mustard and pickles. This mistake not only ruined my meal but also highlighted a lack of attention to detail in the preparation process. I hope that McDonald's can improve their order accuracy to prevent similar issues in the future, ensuring that customers receive exactly what they ordered.