McDonald's

3.6
699 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1132 Green Bay Rd, Sturgeon Bay, WI
54235, United States

Hours

Reviews

3.6
699 reviews
5 stars
259
4 stars
158
3 stars
144
2 stars
42
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

There were numerous complaints about incorrect orders, including missing items and wrong customizations, leading to frustration among customers.

Food Quality

While some customers praised the freshness and temperature of the food, others reported issues with food being cold, overcooked, or not prepared as requested.

Cleanliness

Feedback on cleanliness was mixed; while some noted clean dining areas and bathrooms, others reported dirty conditions.

Staff Friendliness

Many reviews highlighted friendly and courteous staff, although there were also instances of rude service reported.
  • PP
    Peter
    Oct 27, 2025
    3.0
    Food was ok typical McDonald's food but super super slow. Waited 30 for 2 breakfast sandwiches...
  • LD
    Luke Duke
    Oct 26, 2025
    4.0
    Bathrooms were pretty bad
  • RH
    Robert Hoeppner
    Oct 23, 2025
    5.0
    The workers were really nice and the food was all fresh
  • ME
    Monroe Easton
    Oct 21, 2025
    5.0
    They actually listened when I asked to add pickles
  • LJ
    Levi Jones
    Oct 14, 2025
    1.0
    I recently had a frustrating experience at McDonald's when ordering a simple cheeseburger with only ketchup. Upon receiving my order, I was disappointed to find that the cheeseburger was not prepared as requested. Instead of being a plain cheeseburger with just ketchup, it was loaded with unwantedingredients such as mustard and pickles. This mistake not only ruined my meal but also highlighted a lack of attention to detail in the preparation process. I hope that McDonald's can improve their order accuracy to prevent similar issues in the future, ensuring that customers receive exactly what they ordered.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Sturgeon Bay, WI?

McDonald's in Sturgeon Bay is open daily from 4:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 4:00 AM to 11:00 PM.