McDonald's

3.5
757 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1113 W Fond Du Lac St, Ripon, WI
54971, United States

Hours

Reviews

3.5
757 reviews
5 stars
257
4 stars
179
3 stars
139
2 stars
65
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, with some waiting over an hour for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Behavior

Feedback included mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Several customers noted inconsistent food quality, including cold items, poorly prepared meals, and incorrect ingredients.

Cleanliness

While some customers found the restaurant clean, others reported unsanitary conditions, particularly in the restrooms.
  • HT
    Hippy T.
    Oct 10, 2025
    1.0
    3 times now ive order a Carmel Iced coffee just to be given a vanilla one 3 times now and noitced happens when the same employee on on duty doing the drive thru for window 2 its getting old this is clearly vanilla not Carmel even says its Carmel on the receipts
  • EK
    Eric Korb
    Sep 2, 2025
    1.0
    Absolutely horrible. I waited over 15 minutes for someone to even take my order. Meanwhile about 10 ppl in back of me walked out! Then it took another 10 minutes to get my food! Unacceptable!!! The lady kept saying will be with you soon. When next week? She was waiting to put orders together when she should of been helping customers at the counter while waiting. She also was not the nicest. I understand places are understaffed so I was trying to be patient I should of just went to Culver's across the street.
  • TC
    Ty Colenso
    Aug 25, 2025
    1.0
    Had a situation that is too long to explain in depth but got charged for food we didn’t get and got no help inside from the manager when we were told to go inside. Would give 0 stars if possible. Other people said they had been waiting an hour.
  • KK
    Ken Kasper
    Aug 17, 2025
    1.0
    Ordered lunch at drive through last week. Didn't get a receipt at first window. Got my drink and still no receipt at pick-up window. Was asked to park in the passthrough area between their lot and a neighboring business because there were 9 other cars waiting for food and spaces were full. 20+ minutes after I had placed my order, an employee dodged traffic like the old frogger video game, between the five through line traffic, indoor customers leaving traffic, and waiting customers finally trying to get out of parking spaces after they got their orders. Still no receipt. THHHEEEEENNNNNN, I OPENED MY BAG TO FIND THE FRIES WERE ONLY HALF FILLED AND ONLY HAD TINY BITS OF FRIES(MOST UNDER AN INCH, NONE LONGER THAN 1.25 INCHES. I ONLY GOT 8 NUGGETS IN MY 10 PIECE NUGGET BOX. AAAANNNNDDD MY PLAIN... P.L.A.I.N. CHEESEBURGER HAD ONIONS ON IT. THE ONLY THING THAT WAS CORRECT WAS THE 2ND BURGER IN THE BAG. But since that was right, I left as I had a wheel chair bound friend waiting for me to bring her that for lunch. Thought I would call the store later or call corporate but, like I said, I had no receipt to provide them with store location, transaction number, or order details. Terrible management, overwhelmed team members, lack of quality control, lack of timely service, failing to provide receipts for purchases. Basically I got ripped off and had to wait over 20 minutes for them to do it. I'd say they owe me, but don't trust them enough to go back, even IF they said they'd make things right(and correct, in proper quantities). I hope they close, TBH.
  • KW
    Kyle Wiese
    Aug 9, 2025
    1.0
    Would give 0 if I could

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Ripon, WI?

McDonald's in Ripon, WI is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's location has a drive-through open from 5:00 AM to 11:00 PM every day.