McDonald's

3.2
730 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
875 Hwy 14 E, Richland Center, WI
53581, United States

Hours

Reviews

3.2
730 reviews
5 stars
205
4 stars
143
3 stars
131
2 stars
83
1 star
168

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Customer service was often described as rude or indifferent, with several reviews highlighting poor attitudes from staff.

Food Quality

Food was frequently noted as cold or not prepared correctly, with complaints about freshness and temperature.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty tables and unsanitary conditions.

Staff Performance

While some employees received praise for their friendliness, overall staff performance was seen as inconsistent, with many customers expressing frustration.
  • MR
    Malichi Raines
    Jan 5, 2026
    1.0
    Ordered before breakfast paid then was told they didn’t have any of the items because there on lunch menu now have to wait 1-5 business days for a refund
  • CL
    Chelsey Lindvig
    Dec 19, 2025
    1.0
    Every time I go to this restaurant they can’t seem to read and get an order correct! Wouldn’t matter so much if I wasn’t paying extra for bacon only to get it with none! Not just once or twice but EVERY TIME!! If my kids didn’t love it I would never go here again!
  • DD
    Danielle
    Dec 13, 2025
    1.0
    Slow service, no ketchup at the ketchup station, the store was a mess
  • DB
    Dan Ballweg
    Dec 2, 2025
    2.0
    Not even sure why I still give them a chance. This is the most incompetent location I’ve ever been to. Every time I come there is something wrong. I’ve had to circle back through the drive thru 3 times once when they screwed up the replacement food worse than the initial food. Ordering Inside is no different, just seems like they either don’t understand how to read the ticket or just don’t care. The food is usually ok, but never made correctly. Most of the time somewhat cold
  • NN
    Nick
    Nov 19, 2025
    1.0
    Terrible place to go at night. The people at night only care about clocking out, and going home. I came through for a simple order, and during the whole process, I just received straight attitude. The person who took my order was very snarky, and didn't care about anything besides getting me out of the drive-thru. I asked for 3 things, including food. I asked for extra ranch, and got barely any ranch. The food was very cold, the drink had a gray clip in it that I have no idea what it is, and I feel sick from the order. The only good part about this visit was the kind lady who handed out the food and actually made me feel welcomed. During the daytime, it's way more efficient, people are more attentive, kind, and responsive. They make sure everything you ordered is made right and always have the right temperatures.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Richland Center, WI?

The McDonald's in Richland Center, WI is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.

What are the delivery hours for McDonald's in Richland Center, WI?

Delivery service is available daily from 5:00 AM to 10:30 PM, except on Friday and Saturday when delivery runs until 11:30 PM.