Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving incorrect orders or missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service times, with long waits in both drive-thru and inside the restaurant.
Food Quality
Customers frequently complained about cold, poorly prepared food, including issues with portion sizes and freshness.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.
Staff Attitude
Feedback indicated that staff members, including management, were often rude or unhelpful, contributing to negative experiences.
HD
Halie Dawn
Jan 3, 2026
1.0
I literally just sat in the drive through for 30 FRICKEN MINUTES! For a frappe, 3 hash browns and 2 McGriddles. My frappe was melted by the time my food came. Nvm it didn’t come I had to go inside to get it! Annoyed!
JM
James Maly
Dec 31, 2025
5.0
Excellent coffees
AF
artie folmer
Dec 28, 2025
5.0
Early morning breakfast
DS
Doug Slovensky
Dec 22, 2025
2.0
Can't seem to get an order right.
BC
Brenda Coker
Dec 6, 2025
1.0
Went through drive through. Had to pull forward and wait. Brought out wrong food. When I got home quarter pounder with cheese, cheese was not melted. Large fry was not half full and large coke was 2 inches below top of cup. I called and talked to manager. Said bring it in she would remake it. Ok It's 22 degrees outside, and I'm not going back to McDonald's. She said she couldn't compensate me any other way. This is not a first time event. I'm done with McDonald's. Rip off!