McDonald's

3.6
1118 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1205 Commons Circle, Plover, WI
54467, United States

Hours

Reviews

3.6
1,118 reviews
5 stars
393
4 stars
265
3 stars
218
2 stars
100
1 star
142

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, overcooked, or incorrect, with some even finding hair in their meals.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported for both ordering and receiving food.

Cleanliness

Several customers noted that the dining area and restrooms were dirty, with complaints about sticky tables and unclean drink areas.

Staff Behavior

There were multiple mentions of unprofessional behavior from staff, including swearing and confusion over orders, leading to a negative customer experience.

Customer Service

While some customers praised friendly staff, many expressed frustration over incorrect orders and lack of assistance, indicating inconsistency in service quality.
  • AR
    Ana Rodriguez
    1 day ago
    5.0
    Great customer service! Very nice people!
  • RS
    Ryan Stephen
    Nov 14, 2025
    1.0
    Self service kiosks were extremely greasy and unkempt, as was the entirety of the restaurant. Did not receive receipt, then received pushback when our order was incorrect, as we had "proof". Bathrooms were overflowing with bins of dirty and used paper towel/tissues. Ketchup dispenser was out of order, which is the new normal at most McDonald's, but they did not offer packets in lieu. Also, noticed numerous workers not wearing uniforms to protocol, i.e. one employee was wearing a very clearly unwashed and dirty John Deere hoodie, and also was stumbling and stammering around both the kitchen area as well as dining area. Food was also incorrect, hence above pushback by employees,.what food happened to be correct was actually cold. Not even heat lamp like warm. 0/10
  • JC
    Jessi Curry
    Nov 6, 2025
    4.0
    Hot and fresh food. Great for a quick bite.
  • KT
    Kasen T
    Oct 16, 2025
    1.0
    The food was disgusting! It was cold and rubbery. My fries were very salty like as If they dipped it in oil and put it in the salt thing. I was waiting for someone to come and do my order for like 10 minutes, while one of the workers was just standing there staring us? She had blue hair. The same girl in kitchen, with blue hair was eating one of the nuggets from the crate without gloves. I was deeply disturbed and disgusted, I was also across the store in the corner minding my business when you could hear people in kitchen swearing! Unbelievable. No worker should be swearing with customers around that’s unprofessional and inconsiderate.
  • DD
    Dusky
    Oct 15, 2025
    3.0
    I almost always have food missing or the wrong food it's always overcooked cold or in some way not good and the time that I have to rate is absolutely abysmal

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1205 Commons Circle, Plover?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Sunday, except on Saturday it opens at 5:45 AM.

When is McDonald's delivery service available?

Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:30 PM on Friday and Saturday.