McDonald's

2.9
952 reviews
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Business Details

1383 Capitol Dr, Pewaukee, WI
53072, United States
(262) 695-8195
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1383 Capitol Dr, Pewaukee, WI
53072, United States

Hours

Reviews

2.9
952 reviews
5 stars
228
4 stars
172
3 stars
164
2 stars
100
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration and disappointment.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others enjoyed their meals.

Cleanliness

While some customers noted the location was clean, others reported dirty tables and unsanitary conditions.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.
  • AL
    Alicia Lee
    2 days ago
    1.0
    The current customer service was so bad it makes the good food taste not matter, at a certain point to have only mostly kids working here in the afternoon sucks tremendously, they have no care whatsoever whoever the manager is here please don’t leave those two boys here alone anymore I don’t care what they’re telling you 01/10/2025
  • MM
    manda mortier
    Dec 16, 2025
    1.0
    be careful with what you order, nobody here speaks English, only Spanish, orders will not be okay like you think, ALWAYS CHECK YOUR FOOD, DEFINITELY WOULD NOT RECOMMEND THAT ANYONE COMES HERE FOR FOOD!! dining room is freezing no heat!! nobody is multilingual!!
  • DP
    D Pike
    Dec 8, 2025
    1.0
    I bought and paid through the app for three grinch meals. I am a mail carrier and worked until 730 today I got my meals curb side at my pewaukee MCDS and got home mind you haven’t eaten Mac Donald’s in a year. I was excited to get the grinch meal because he’s my favorite. Got home spent $46 on three meals food was sub par and worse we only got 1 pair of socks for the three grinch meals we ordered. I’m sad I’m tired.
  • MP
    Matt Pope
    Dec 2, 2025
    1.0
    By far the worst experience I have ever had at a Mcdonald's and that is saying a lot. It took 10 minutes for the employees to acknowledge the 2 vehicles ahead of me in line. It took me repeating the order 2 times to get it taken. They are acting like it's culver's where the food is made fresh after you order but it was all cold. I cant even say any of it was even luke warm. While waiting at the pickup window for 5 minutes for my food I see 3 employees just standing around with headphones on doing absolutely nothing. I will willingly drive extra distance to avoid this McDonald's. I really hope the owner
  • NC
    Nikki Christensen
    Nov 11, 2025
    4.0
    Good experience. Fast. Cooked decent
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Pewaukee, WI?

McDonald's in Pewaukee is open daily from 5:00 AM to 11:00 PM for in-store service, with drive-through and delivery available from 5:00 AM to midnight.

Does McDonald's in Pewaukee offer drive-thru service?

Yes, this McDonald's location has a drive-thru open every day from 5:00 AM to midnight for your convenience.