KJ
Krystal Jacob
Sep 27, 2025
I don't even know WHAT just happened. I find myself wondering if I did something which SHOULD have upset them, given the way we were treated.
My best friend helped host an event last night, so I was running her around finishing up lose ends and she wanted to buy me lunch for helping her. Cool. She's talked about likeing this place before and I've been meaning to try it for a while. We arrived separately, I arrived before her, so I pulled up in an unintrusive stall toward the end of the lot. The car hop approached almost immediately and asked what we wanted, I told her we were waiting for someone, she told us to flash our cautions when we were ready. No problem. After waiting 15 minutes, we were asked to move to the street because of some sort of policy. This seemed odd to me as they weren't busy, and when a location has car hops etc. I presume they're trying to maintain an old timey, relaxed and courteous vibe, but it didn't bother me to move, and I've had to uphold silly policies I don't believe in in past jobs, so nbd. I moved. Within a few minutes my friend was there and I came back. The car hop looked a little sheepish when I pulled back up but... again, nbd, I get it, it's silly, but I get it. My friend was not happy they had me move but I told her, it's not the car hop's fault, I'm sure it's just some weird policy. Let's move on with our day. There were no paper menus, so we looked it up online... k. When we ordered someone ordered a sandwich which states it comes with the option of a pretzel bun... she said she didn't think they had it but she'd check. When the food came... the vibe CHANGED, with a lot of sudden attitude, the car hop, shared that they don't have the pretzel bun and if you want you can come talk to the manager about it. š No one wanted to talk to a manager, my friend did recommend they update their menu about it. "Our menu IS updated." šOK. Well, you don't have paper menus and the online menu from the ArdyandEds.com still says you have an option you don't. But we weren't going to have an argument in the middle of the drive in about it. We ate our food, with a small discussion in the middle confirming we HAD ordered three sodas for three people and having her bring the last one. And called it a day. The sandwiches were good. The cheese curds would have been really good if they weren't hollow. Everything was fine food wise, not great, but fine. What I won't forget, though, is the feeling of being a nuisance. I'm STILL rehashing things, thinking I MUST have done something wrong. Smh. Maybe I AM too nice. Next time, if the person I'm with thinks they shouldn't tip, I'll let THEM make that decision, because I stood up for this girl after the whole "policy" thing, and now I feel like a pushover.
If you're going for keeping the old timey vibe, you need to follow that through. If you're not interested, just make it a drive thru and call it a day.
Either way, I don't see myself going back.