McDonald's

3.3
1017 reviews
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Business Details

243 N Knowles Ave, New Richmond, WI
54017, United States
(715) 246-6128
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
243 N Knowles Ave, New Richmond, WI
54017, United States

Hours

Reviews

3.3
1,017 reviews
5 stars
307
4 stars
218
3 stars
204
2 stars
88
1 star
200

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Many reviews highlighted extremely long wait times, both in the drive-thru and inside the restaurant.

Staff Behavior

Several customers experienced rude or unprofessional behavior from staff, particularly in the drive-thru.

Cleanliness

The establishment was frequently described as dirty, with complaints about unsanitary conditions.

Food Quality

Customers noted that food was often cold, old, or improperly prepared.
  • MO
    matt odle
    Dec 11, 2025
    1.0
    Come on guys the signs have been bad for what feels like more than year. The other one looks like some smashed it with a fist full of rocks. Get them fixed it's ridiculous.
  • AD
    Andrew Dahl
    Dec 8, 2025
    2.0
    Extremely long wait despite numerous staff. Drive thru screens broken. Food was cold..
  • JH
    Joe Hoy
    Dec 6, 2025
    1.0
    They really screwed up our order in the drive through.
  • JP
    Jason Pugh
    Dec 3, 2025
    1.0
    HANDS DOWN THE WORST MCDONALD'S I'VE BEEN TO, they can't get an order right to save their lives and the management, what a joke they are. The one good that came of this horrible service, is that i swear this McDonald's will not get my business ever again.
  • CC
    Colton Currey
    Dec 3, 2025
    1.0
    So just got food for my family and we have 8 people that I picked up for. I ordered food on there online app. I got in line and of course there line is backed up to the road so had to wait forever. Then once I got to the window and didn't get my receipt and once I got to the second window. The chick working there was clearly new and didn't at all know what to do. Then tried to give me 2 things on my order and sent me on my way. Than another employee came over and told her just what drinks she missed. Than once my food came she gave me the food I ordered and I didnt noticed that I was missing a whole meal for one of my family members and after I asked if everything was in my order was in my stuff already given to me. Than got home and we called a manager and he was just absolutely rough and I called after I found out that my wife's meal. She got a burger didnt even have meat on the burgers. Once again talking to the manager and rude yet again. This will be the absolute last time I will ever be at this company period.
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 243 N Knowles Ave, New Richmond?

McDonald's is open every day from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in New Richmond?

Delivery is available daily from 6:00 AM to 10:30 PM.