Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Feedback highlighted a mix of friendly service and rude interactions, particularly from management.
Cleanliness
Numerous reviews pointed out unsanitary conditions, including dirty floors and tables.
Food Quality
Customers expressed dissatisfaction with cold and poorly prepared food, although some noted fresh and hot meals.
CB
Carrie Bostedt
Dec 9, 2025
1.0
3rd time i door dashed and got a messed up order!!
HN
H N
Dec 7, 2025
1.0
The McManagers need to make sure they include the cup with the order so I don't have to resort to going behind the counter to get it myself. Not going to wait several minutes after they've wandered off into the back every time I come in. Scold me all you'd like but this is a you problem and I will continue to get my own cup if I have to.
EP
Elias Probst
Oct 10, 2025
5.0
Food was hot and the service was great. Mobile order was being weird and the staff accommodated and were very nice regardless.
SB
Sue Bechard
Sep 9, 2025
5.0
For fast food it was good. Staff was fast and friendly
MG
Martha G
Sep 6, 2025
1.0
Constantly get my order wrong. I'm lactose intolerant and have sensitive teeth so I ask no cheese no ice. Think by saving them money on cheese they could fill my drink but they are stingy. 2 of the managers are very unpleasant. Have had to go back multiple times for incorrect order then they get mad at me. This morning food was barely warm had to microwave it. Avoid if you can