Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding acceptable limits for fast food.
Food Quality
Several reviews mentioned food being served cold, improperly cooked, or not meeting quality expectations.
Cleanliness
The dining area and restrooms were often described as dirty and poorly maintained, contributing to a negative dining experience.
MC
Marbelis Campos
Jan 4, 2026
1.0
Super mal la encargada manager es una grosera la chica le pidió ayuda xq yo hablo español y la señora me mandó a comprar x el lado adentro y le dije a la chica q no podía xq ando trabajando y le volvió a decir y varios los brazos q ella no habla español q me fuera a otro lugar le traducir a la chica lo q necesitaba y el día de ayer en otro Macdonald mi factura fue x lo mismo q pedo hoy del mismo tamaño la de ayer fue de 8$ en otro lugar y la de hoy acá fue de 10.17$ osea de la noche a la mañana subió el precio siendo la misma conexión de la compañia estuvo mal q la encargada fuera grosera xq yo la trate con amabilidad simplemente no hablo español xq son tan racistas si Macdonald se encuentran en todas partes del mundo y nosotros los latinos tratamos a las persona con amor y respeto es una grosera q mala atención de la propia encargada
SN
Silvain Ndombasi
Jan 3, 2026
1.0
I ordered 2 medium fries and 4 large but they gave me 4 medium and 2 large they scammed me and now there telling me no refunds
RH
Robert Harris
Dec 29, 2025
1.0
They are very slow on making orders and very rude with attitudes i will never spend my money in there again giving out cold food didn't get the manager name but she is the worst morning manager talking crazy to the staff like a big bully
ND
No Details
Dec 7, 2025
1.0
Very rude when ordering food made me wait 10 minutes in drive thru I watched 6 cars go ahead in lane 1 and the kept telling me to hold on when i got my large Carmel frappe it was half way full and big ice chunks couldn't suck through straw
AP
Antonio Price
Dec 3, 2025
1.0
It’s supposed to be fast food, placed my order at kiosk and have been waiting 30 minutes.I really don’t appreciate that.