McDonald's

3.7
1820 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
707 S 1st St, Milwaukee, WI
53204, United States

Hours

Reviews

3.7
1,820 reviews
5 stars
729
4 stars
408
3 stars
301
2 stars
115
1 star
267

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Many reviews highlighted aggressive, rude, and unprofessional behavior from staff, leading to a hostile environment.

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold, stale, or poorly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and locations for excellent service and food quality.
  • CW
    CL Wong
    Nov 14, 2025
    3.0
    McDonald’s, a nice quick breakfast spot before going into office nearby.
  • AA
    Aelo
    Oct 25, 2025
    1.0
    Vile and Unacceptable Behavior This Location Needs to Be Investigated. The staff at this McDonald’s are absolutely disgusting. I have never witnessed such aggressive, careless, and disrespectful behavior from fast food employees in my life. They were yelling, threatening to fight customers, and even throwing things at people in their cars. It was chaotic and completely out of control. The drive-thru line was a total disaster they left one car sitting at the window for nearly ten minutes while the rest of us waited, even though some people only had simple drink orders. Instead of showing any sense of urgency or professionalism, the employees were loud, rude, and completely uninterested in doing their jobs. There is zero training, zero customer service, and zero accountability here. The staff need to be retrained or replaced entirely, and this location needs to be inspected and reviewed by corporate immediately. This is not just bad service it’s hostile and unsafe. Truly disgusting behavior for any business, let alone a McDonald’s.
  • VR
    vanessa ramirez
    Oct 20, 2025
    5.0
    The lady’s inside were all so amazing and kind. Everything was fast and perfectly made. The only McDonald’s I’ll go to now on!!!
  • CS
    Cooper Schauf
    Oct 10, 2025
    1.0
    This McDonald's might as well be abandoned. Ive tried to eat here twice, one time I walked there with my friends, the doors were locked so I couldn’t get in and there was no reason for them being locked, no maintenance being done and there were no workers there to tell me anything that was going on. Then I look at the drive thru and they were taking nearly 10 minutes for every car! The next time I TRIED to eat here was through an Uber eats order to which they were saying that they never received my order, so I waited an hour for nothing. This COULD have been an Uber eats issue, however due to their spotty service from my last visit, I would not be surprised if something went wrong in their system due to poor systems management or some or lazy issue. DO NOT EAT HERE
  • LH
    Liam Helms
    Oct 1, 2025
    1.0
    Went in and ordered food Tuesday morning had a lot going on so I had to figured I would get drive-through. It was just terrible absolutely terrible. The burritos were so dry. They tasted like they had been made nine months earlier and kept under the heat lamp for the whole time. The flavors were terrible. Nothing was well Incorporated it was just garbage. My drink was flat. It had like two pieces of ice floating around in there. My hash brown was way overcooked and my sausage egg and cheese. Mc griddle look like it was put together by a child with all the cheese off the side, stuck to the paper. I don’t care how busy you are or how shortstaffed you are when you cut corners you lose customers and you have lost me. It was just a bad experience all around and even the lady that brought my bag out to me just had an abundance of attitude for no reason whatsoever. I hadn’t even checked my order anything and I just said thank you and she just threw up her hand like it was a bother to respond

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru at this location operates 24/7.